Disbursement Coordinator

About The Jeffcoat Firm
At The Jeffcoat Firm, we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat, our mission is to deliver exceptional legal services across South Carolina with integrity, compassion, and excellence. Our team is composed of ambitious, resilient, and self-motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment.

Position Overview
We are seeking a detail-oriented and compassionate Disbursement Coordinator with case management skills to join our dynamic team. In this multifaceted role, you will oversee the disbursement process while providing case oversight, client communication, and support to ensure smooth case progression from settlement to disbursement. Your work will directly impact client satisfaction, legal process efficiency, and overall firm success.

Key Responsibilities: 

• Collaborate with the team to facilitate the timely disbursement of settlement funds, ensuring all legal and financial requirements are met.
• Act as a liaison between clients, attorneys, and third-party vendors to keep clients informed and ensure their questions are answered promptly.
• Assist in verifying liens, balances, reductions, and preparing Settlement Worksheets to support disbursement accuracy.
• Identify and communicate any obstacles or delays in the disbursement process to the Disbursement Manager and recommend solutions.
• Manage and document all case-related activities, communications, and updates within the firm’s case management system.
• Serve as a case overseer to ensure cases are progressing smoothly, deadlines are met, and clients are kept informed throughout the process.
• Meet KPIs related to disbursement timelines, client communication quality, and fee collection goals.
• Attend daily team meetings and monthly updates to stay aligned on case status and firm initiatives.
• Support additional administrative, client service, and case management duties as needed to ensure overall case success and client satisfaction.

Who You Are: 

• Minimum of a High School Diploma or GED
• Prior experience working in law firm preferred but not required.
• Strong interpersonal, written, and verbal communication skills with a focus on client service.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational and multitasking skills with attention to detail.
• Ability to work independently and as part of a team, managing multiple cases simultaneously.
• Compassionate and professional demeanor, with a focus on client care and case oversight.

Why Join Us: 

• Competitive Compensation: $20-$25 per hour, based on experience.
• Comprehensive Benefits: Medical, dental, vision, 401(k) with employer contribution, parental leave.
• Paid Time Off & Holidays: Generous vacation policy plus 12 paid holidays annually.
• Community & Giving Back: Paid Volunteer Time Off to support causes you’re passionate about.
• Growth Opportunities: Supportive leadership, transparent communication, and ongoing training to advance your career.

Additional Requirements: 

• Hours: 8:30 AM – 5:30 PM, Monday through Friday
• Location: In-office, Columbia, SC

Our Commitment to Diversity & Inclusion
The Jeffcoat Firm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Application Process:
If you are unable to apply online due to a disability, please contact Talent Acquisitions at [email protected].

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.