Discharge Coordinator, Behavioral Health

The Discharge Coordinator is responsible for aftercare coordination, treatment planning support, and communication with patients, families, and providers to ensure continuity of care following discharge from inpatient treatment. This role also supports crisis intervention and interdisciplinary collaboration within the behavioral health setting.

• Provide aftercare coordination for patients requiring ongoing medical or psychosocial support post-discharge.


• Create and maintain updated community resource listings for aftercare services.


• Actively participate in the treatment planning process by scheduling aftercare appointments identified by the patient’s provider and therapist.


• Provide patients and families with resource information related to future care needs.


• Communicate proactively with clients, families, aftercare providers, and referral sources.


• Draft comprehensive discharge summaries and contracts for each assigned patient.


• Collaborate with the interdisciplinary team including physicians, utilization review, and nursing staff.


• Complete all required hospital and patient documentation thoroughly and in a timely manner.


• Apply appropriate crisis intervention and de-escalation skills during emergencies.


• Maintain confidentiality and ensure all HIPAA standards are upheld.


• Demonstrate working knowledge of clinical regulations including TJC, Medicaid, and state/federal laws.

• Reports to: Clinical Programs Manager


• FLSA Status: Non-exempt


• Prior experience with psychiatric and chemical dependency patients preferred.


• Strong organizational, communication, and documentation skills required.

• Education: Bachelor's degree in Social Work, Counseling or equivalent required. Experience may be subtituted for education.


• Certifications: CPR and De-escalation certification required or obtain within 30 days of hire.