Discharge Planner

Job Shift: Days    

Job Type: Full Time

The individual in this position works under the direction of the RN and/or Social Worker to complete referrals for post-acute services for patients, and assists with tasks that do not require a clinical license or degree. The individual’s responsibilities include the following activities:

a) arrange post-discharge services;

b) create and follow up on electronic referrals using the Tenet Case Management system;

c) review patient choice letters with patients/families for required signatures;

d) provide follow up Important Message to Medicare patients prior to discharge;

e) communicate with patients, families and other members of the care team;

f) complete tasks assigned by Case Manager and Social Work staff;

g) make copies, send faxes and complete phone calls;

h) complete process reviews or audits as requested; and

• Makes referrals for post-acute services under the direction of the RN Case Manager or Social Work (SW) staff, utilizing the electronic Tenet Case Management system.
• Provides patients and families with choices of post-acute providers per Tenet policy.
• Responds to post-acute providers timely, and completes referrals per Tenet policy.
• Documents and communicates all elements of the post-acute referral to the RN Case Manager or SW, and the healthcare team, patient/family and post-acute providers.
• Completes tasks as assigned by RN or LVN Case Manager and/or SW staff.
• Makes copies, send faxes, and complete phone calls to arrange post-acute services and to ensure that appropriate hospital information is communicated to post-acute providers.
• Documents all referrals and tasks in the Tenet Case Management system per Tenet policy.
• Provides patients and healthcare team information regarding resources and benefits available to the patient along with the economic impact of care options.
• Compliance- Adheres to federal, state, and local regulations and accreditation requirements impacting case management scope of services.
• Adheres to department structure and staffing, policies, and procedures to comply with the CMS Conditions of Participation and Tenet policies.

Education:

• Required: High school diploma or equivalent

Experience:

• Required: 2 years of experience in clerical or healthcare field.
• Preferred: Acute hospital experience.

Certifications:

• Preferred: Paramedic, EMT, or Certified Nursing Assistant
   

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