Discrepancy Resolution Specialist - Dillsburg, Pennsylvania

Position Summary The Discrepancy Resolution Specialist is responsible for identifying, researching, and resolving inventory, receiving, and invoicing discrepancies. This role serves as a key liaison between Purchasing, Receiving, Accounts Payable (AP), and Sales to ensure inventory accuracy, proper documentation, and timely resolution of issues impacting operations and customer satisfaction

Core Responsibilities

• Investigate and resolve discrepancies related to:




• Vendor invoices vs. purchase orders


• Pricing, quantity, and billing differences


• Receiving and shipment variances




• Serve as a liaison between:




• Vendors for billing or shipment issues


• Purchasing for order accuracy and corrections


• Accounts Payable (A/P) for invoice processing and adjustment




• Review and validate supporting documentation including:




• Purchase orders


• Vendor invoices


• Receiving/warehouse documentation




• Communicate directly with vendors to:




• Clarify discrepancies


• Request corrections, credits, or rebills




• Work with internal teams to:




• Correct errors in system records


• Ensure proper coding and processing of invoices




• Monitor open discrepancies and:




• Track status until resolution


• Follow up to ensure timely closure




• Support resolution of issues that impact:




• Vendor payments


• Inventory accuracy


• Financial reporting


• Other duties as assigned