Dispatch Associate

Downstream Systems, Inc. is a leading marketplace platform that's transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential—but often overlooked—sectors of our economy.

At Downstream, we make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, and site clean -up—all in just a few clicks. No more endless calls, confusing pricing, or waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it—without the headache.

But we’re not just about convenience—we’re about impact. By streamlining logistics and digitizing the supply chain, we’re helping reduce waste, cut emissions, and build a cleaner, more sustainable future for everyone. Whether you're managing a small job site or a major development project, Downstream is here to help you keep things moving—efficiently, affordably, and responsibly.

Let’s build better, together.

Requirements

Qualifications

Required

• Dispatch, logistics, or operations experience (construction, equipment rental, waste, trucking, or site services preferred)
  
• Strong organizational and multitasking skills
  
• Clear and confident phone communication
  
• High attention to detail and follow -through
  
• Ability to stay calm and effective under pressure
  

Preferred

• Experience dispatching services across multiple cities or states
  
• Familiarity with dumpsters, roll -off containers, or construction job sites
  
• Experience working with service -level agreements (SLAs)
  

PLEASE NOTE: This role will be a hybrid role, with a requirement to commute to Downstream's headquarters in Richardson, TX.