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Dispatch Coordinator

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Job Description - Dispatch Coordinator

The Dispatch Coordinator is a high -tempo,
detail -driven operations role responsible for scheduling and managing all
trucking activity at MDM Scaffolding. This position serves as the central
communication hub between drivers, yard crew, project teams, and company
leadership — ensuring every load goes out correctly, on time, and with complete
documentation. Success in this role requires a calm, organized approach under
daily pressure and a strong commitment to accuracy and team accountability.


Trucking Scheduling &
Dispatch

       Schedule all
outbound orders, excess material requests, excess pickups, returns, and
straight rental ship and returns.

       Coordinate with the
E&D team on trucking needs and integrate into the daily schedule.

       Plan routes and load
sequences to maximize truck efficiency and minimize unnecessary trips.

Excess Pickup Management

       Maintain a live
tracker of all excess pickup requests, clearly identifying what has been
completed and what remains pending.

       Proactively schedule
trucking to close out open pickup requests in a timely manner.

Driver Paperwork &
Compliance

       Verify that drivers
obtain signed paperwork and take required photos for every job, daily.

       Ensure all
documentation is added to the correct Trello card and submitted to each day.

       Confirm daily truck
inspection sheets are completed correctly and turned in; report any vehicle
issues to AIC immediately.

Trello Board Management

       Monitor Trello daily
to ensure drivers are uploading photos to the correct card and advancing cards
to the appropriate stage.

       Follow up with
drivers as needed to maintain board accuracy and timeliness.

Daily Schedule Creation &
Distribution

       Build and distribute
the daily trucking schedule on time, every day, to the correct recipients via
email.

       Communicate each
driver's plan clearly before dispatch, including load details, destinations,
and any special instructions.

       Remain available to
answer driver calls and resolve issues that arise in the field.

AIC Communication

       Report all relevant
issues to AIC promptly: truck problems, driver absences, scheduling conflicts,
job cancellations, and Trello discrepancies.

       Maintain
transparent, real -time communication so leadership is never caught off guard.

Sage System Support

       When needed, assist
with daily Sage data entry: entering returns, creating and shipping orders, and
printing return paperwork.

Truck Loading Oversight

       Confirm all trucks
are loaded on time with the correct materials, loaded safely, and assigned the
proper paperwork.

       Conduct spot checks
on loaded trucks before departure.

       Coordinate with yard
crew to ensure efficient unloading and reloading turnarounds.

Driver Tools & Equipment

       Verify that all
trucks carry the required tools and equipment at all times.

       Report any missing
or damaged tools to AIC for resolution.



Requirements

Required

       Strong
organizational skills with the ability to manage multiple priorities
simultaneously under time pressure.

       Clear, professional
communication skills — verbal and written — with drivers, crew, and management.

       Demonstrated
attention to detail in documentation, scheduling, and compliance tasks.

       Effective
problem -solving ability; able to resolve logistics issues quickly and
independently.

       Basic knowledge of
trucking operations, load safety, and route planning.

       Basic familiarity
with scaffolding materials, terminology, and rental/return workflows.

       Proficiency with
email, digital scheduling tools, and basic data entry software.

Preferred

       Experience with Sage
accounting software or similar ERP systems.

       Familiarity with
Trello or equivalent project/task management platforms.

Prior experience in dispatching, logistics
coordination, or construction operations


Benefits

401(k)
Paid Holidays
Health, dental, life insurance

Original job Dispatch Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Mdm Scaffolding Services, Llc

MDM Scaffolding is a full-service provider of specialized services, access, shoring, and hoisting solutions to the commercial, industrial, and aircraft industries since 1993.

Read more about the company

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