Dispatch Coordinator (Coppell, TX) - Austin Bridge & Road

Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 8,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.

Austin Bridge & Road has an outstanding opportunity for a Dispatch Coordinator at our corporate headquarters in Coppell, Texas. The Dispatch Coordinator is responsible for coordinating outside and inside haul operations between plants, construction field operations and operations management.

Responsibilities:

• Review JWS haul tickets daily to verify carrier, vehicle, job, and ticket information.


• Review and approve Haul Hub tickets to ensure accurate carrier assignment and billing documentation.


• Process trucker invoices, validating quantities, rates, and supporting haul tickets.


• Code, log, scan, and submit invoices to Accounts Payable for processing.


• Enter and maintain dispatching, trucking, vendor, and project data in CMiC.


• Research and resolve missing, unsigned, or disputed haul tickets.


• Maintain trucking rate sheets for jobs, aggregate materials, and milling operations.


• Set up new vendors and maintain required vendor documentation.


• Track insurance certificates for owner-operators and trucking vendors to ensure compliance.


• Coordinate with project teams, vendors, drivers, and accounting to resolve billing and documentation issues.


• Maintain organized records of hauling activities, invoices, contracts, and compliance documents.


• Assist with reporting, cost tracking, and operational administrative support.


• Support daily office operations which include ordering and maintain office and breakroom supplies


• Perform other duties as assigned

Qualifications:

• Bilingual in Spanish preferred


• Ability to work with customers and vendors to identify and resolve and document invoicing and scheduling issues


• Must be efficient, organized and resourceful


• Experience with Haul Hub software preferred


• Excellent verbal and written communication skills


• Excellent interpersonal, negotiation, and conflict resolution skills


• Excellent organizational skills and attention to detail


• Excellent time management skills with a proven ability to meet deadlines


• Strong analytical and problem-solving skills


• Ability to prioritize tasks and to delegate them when appropriate

Physical Requirements:

• Ability to sit at a desk and work on a computer


• Ability to communicate via phone


• Must be able to lift 15 pounds at times


• Must be able to access and navigate each department at the organization’s facilities

Requirements:

• High school diploma or GED required; associate degree or equivalent experience preferred


• Experience with construction operations/equipment haul operations and familiarity with DOT regulations


• Proficient with Microsoft Office Suite


• Experience using JWS software


• Applicants must be legally authorized to work for ANY employer in the United States. Austin Bridge & Road is unable to sponsor or take over sponsorship of an employment visa for this position.

Benefits & Compensation

We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned.

Austin Bridge & Road is an Equal Opportunity Employer.

See the “Know Your Rights” poster available in English and Spanish.

About Austin Bridge and Road

A leader in the heavy highway and transportation industry for more than 100 years, Austin Bridge & Road delivers asphalt and concrete services, and builds landmark projects such as complex highway interchanges, tollways, runways, bridges, rail projects, and water/wastewater facilities.

To learn more about us, visit https://www.austin-ind.com/what-we-do/bridge-road.

No Third-Party Inquiries Please

This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement). 

Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company. 

Accessibility Note

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.