A

Dispatcher

salary Salary :

$16 - 16 hourly

Job Description - Dispatcher

Description





The Dispatcher Part Time receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests.  


Pay Rate: $16.00/hr. Weekly

Schedule:  Sunday and Monday 6:00am-2:30pm 


Location:  3400 E Sky Harbor Blvd, Phoenix, AZ 85034


The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 


Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members |


A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. 








Responsibilities

  • Provides assistance, information and customer service as requested to arriving, transferring or departing clients.  

  • Schedules and dispatches Wheelchair Assistants to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements 

  • Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers 

  • Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.

  • Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules 

  • Oversees all communications within specifically assigned areas 

  • Receives or prepares work orders and work schedules 

  • Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information 

  • Strictly adheres to all safety and regulatory compliance procedures 

  • Coordinates and arranges for necessary repairs in order to restore service and schedules 

  • Miscellaneous duties as assigned 

  • Monitors daily services and create/update a log sheet or service log 

  • Maintains periodic contact with service personnel to ensure completion of assigned duties 

  • Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight 

  • Creates reports to monitor activity and operations



Qualifications

  • Must be 18 years of age or older.

  • Customer Service Experience 

  • 1 Year of Clerical Experience 





 


Preferred Qualifications:




•    One (1) year of prior multi-line reception experience or dispatching experience. 


•    Prior experience scheduling and dispatching; employees.


 


A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1


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