Dispatcher [Longenbaugh Recycling Yard]

What you'll do:

• Reviews daily schedule


• Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required


• (May be required to provide directions using maps and utilizing Spanish translator if needed.)


• Answers phone assists drivers as needed and takes customer orders from Sales


• Operates scale to weigh incoming and outgoing trucks


• Records appropriate information on tickets for each truck including customer, job, and weight of deliveries


• Ensures all required deliveries to customers/jobs are met, including notifying supervisor if more trucks or deliveries will be required to meet customer requirements


• Accepts checks or cash payments and records accordingly, to be turned over to Accounts Receivable


• Contacts customers to verify readiness to accept loads of materials, and keeps customer informed of loads being delivered


• Provides customer information as required, answering basic questions regarding type, quality, quantity and timeliness of deliveries.  May forward customers to sales department for further assistance if needed


• Generates daily, weekly and monthly reports of activity


• Compiles daily reports including Dispatch Report and Customer Summary Report of pickups and deliveries of crushed concrete materials


• Records petty cash receipts and disbursements, completes and logs all sales receipts, and submits to accounts payable for reimbursement of petty cash account


• Ability to read maps and provide drivers with directions to customer locations


• Performs other duties as required or assigned

What you’ll need:

• Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties


• Able to communicate with other employees and supervisors

• Perform office functions described as follows:
  
  
  
  • Basic computer skills required including excel spreadsheets
  
  
  • Basic math and 10-key adding machine skills
  
  
  
  


• Three years of work experience with similar job duties or industry


• Prior general office experience of at least one year, and ability to operate basic office machines including copier, fax, and adding machine


• Ability to read maps and provide drivers with directions to customer locations


• Ability to speak and understand Spanish is a plus

Working Conditions:

• Able to stand for several hours per day and work for long periods without a break


• Able to work in dusty, noisy environment


• Ability to lift and carry 30 lbs.; bend and stoop to file or retrieve records and stock supplies