Distribution Center Support Associate

Job Purpose  

Primarily responsible for supporting warehouse functions using MRC Global specific and other software. 

Essential Duties and Responsibilities (not all inclusive)  

Individual must be able to perform the essential duties with or without reasonable accommodation. 

• Assure business transaction-related processes are accurate and complete by: Locating and pulling Mill Test Reports for Hub material using MRC Global Specific software, Document Library, and the internet.

• Type bills of lading, route motor, air, and quick-deliver freight, and calling carriers for pickup.  

• Count, file, and log pick tickets.  

• Maintain the highest standards of customer service by researching information for internal and external customers. 

• Learn new business processes and office procedures as required and serve as a resource to others. 

• Maintain quality and professional standards with customers, vendors, other MRC Global branches and departments, and maintain confidential information pertaining to pricing and customer issues.  

• Facilitate and coordinate productive communication by answering incoming phone calls and routing them to the appropriate person. 

• Maintain confidential information pertaining to pricing and customer issues and establish and maintain files.  

• Promote a safe workplace by visibly participating, encouraging, and considering safety in every aspect of daily activity.  

• Assure compliance with company business processes.  

• Perform other duties and projects as assigned.  

• Adhere to MRC Global's ethics policy and hold others accountable for behavior that is consistent with MRC Global's ethical standards.  

• Take reasonable care for the safety and health of yourself and others. 

• Report workplace hazards, injuries, or illnesses immediately. 

Education, Experience & Ability Requirements  

Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.   

• High school diploma or a GED (General Education Degree) or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.

• Ability to learn MRC Global Specific software and other MRC Global systems and working knowledge of standard PC software (Word, Excel or Outlook). 

• Strong organizational and time management skills. 

• Data entry or keyboard experience and /or training preferred. 

• Ability to work scheduled and unscheduled overtime as requested; may work different shifts as required by the location. 

Additional Qualifications  

• Must have the ability to provide documentation verifying legal work status.

• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. 

• Ability to understand and comply with MRC Global guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. 

Working Conditions

• For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.

• Reasonable accommodation may be made to enable individuals to perform essential functions.