Diversion Case Manager

Location(s): 

• McGovern
•  Ben Reifel
• Patrick Henry

Reports To: Senior Director of Operations – Teens 

EEO Classification: Service Worker

Job Type: Non-Exempt

Direct Reports: None

Summary:

The Diversion Case Manager is responsible for supporting and enhancing juvenile diversion programming efforts in collaboration with the Minnehaha County State’s Attorney’s Office (MCSAO). This position will play a vital role in providing alternatives to detention through programming opportunities, case management, data tracking, and partnerships with schools and community partners to ensure effective intervention for system-involved youth. This position is funded through a grant with South Dakota Department of Corrections.

Essential Job Functions:

• Provide case management for youth referred to the Boys & Girls Clubs of the Sioux Empire by the Minnehaha County State’s Attorney’s Office (MCSAO).
• Conduct comprehensive assessments of youth and families at the time of referral.
• Monitor and support youth through the duration of their diversion term.
• Ensure youth are actively engaged in Boys & Girls Club programming, including evidence-based curriculum, supervision, meals, and additional services.
• Collaborate with youth, families, and service providers to develop individualized impact plans for youth.
• Maintain accurate records of referrals, service delivery, and youth outcomes.
• Collaborate with MCSAO on data initiatives and requirements.
• Track and analyze internal program data to evaluate service effectiveness and identify trends.
• Use data to inform of continuous improvement of diversion services.
• Provide reports and updates to internal leadership and the MCSAO as needed.
• Participate in ongoing professional development, including Juvenile Detention Alternatives Initiative (JDAI) training and Boys & Girls Clubs of America conference opportunities.
• Stay current on youth justice and trauma-informed best practices and incorporate them into daily case management efforts.
• Share knowledge with Boys & Girls Club staff to support program-wide improvements.
• Build and maintain partnerships with schools, community organizations, and other stakeholders.
• Serve as a liaison between Boys & Girls Clubs of the Sioux Empire, school districts, MCSAO and other juvenile justice and community entities.
• Represent the organization at juvenile diversion meetings and community events.

Education and Experience Requirements:

• Associate or Bachelor’s degree in Social Work, Criminal Justice, Human Services, or a related field is preferred.
• Experience working with at-risk or system-involved youth is preferred.
• Must be at least 18 years of age and have a valid driver’s license with four years of driving history. 
• A valid CPR Certification or the ability to obtain and maintain CPR certification within 90 days of employment is required. The Boys & Girls Clubs of the Sioux Empire does provide training for those not certified.

Skills and Knowledge Requirements:

• Understanding of juvenile justice systems and diversion programming.
• Strong case management, organizational, and interpersonal skills.
• Ability to work collaboratively with diverse populations and stakeholders.
• Proficient in data collection and analysis for program evaluation.

Work Environment and Physical Requirements:

• Work hours will vary based on the needs of the Teen Program. While the typical schedule is 8:30 am to 5:30 pm, availability between 8:30 AM and 8:00 PM is required. Flexibility to adjust hours as program needs change is essential. 
• Constant hearing, hand-eye coordination, mind-eye coordination.
• Intermittent speaking, standing, walking, kneeling, lifting, reaching, low-level activity, and squatting.
• Potential exposure to communicable diseases.
• Frequent lifting of objects under 20 pounds, and occasional lifting of items up to 75 pounds.
• Indoor with minimal outdoor work. Extreme temperatures in the summer and winter to be expected.

Pre-Employment Screenings:

• Pre-employment screenings may include, but not limited to, the following: drug screen, criminal background check(s), child abuse/neglect screening(s), driving history screening(s), and reference checks.

The information presented in this document indicates the general nature and level of work expected of employees in this classification. It is not designed to contain or represent a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. This position may be cross trained to work in other functions of the organization, and additional requirements including work environment and physical may apply in those instances. Boys & Girls Clubs of the Sioux Empire reserves the right to change, add, or remove any components at any given time, with or without notice.