DLO Client Admin Billing Rep

Diagnostic Laboratory of Oklahoma (DLO)

Location: Oklahoma City, OK

Hours: Monday-Friday 7am-4pm

This position has the capability of going to a hybrid schedule after required training period. 

Essential Functions: 

• Report to work on time and prepared for each scheduled shift


• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities


• Maintain a positive, professional, and supportive attitude throughout the workday


• Work collaboratively as a team member and contribute to a respectful, productive work environment 

• Analyze data to ensure all billing information is complete and accurate.


• Knowledge of ABN’s.


• Previous experience with obtaining prior authorizations. 


• Follow-up on inquiries from patients, as needed.


• Distribution of departmental mail.


• Provide excellent customer service.


• Completion of training needed to become signed off on data entry requirements.


• Learn the billing front end system & become aware of all systems involving the billing function.


• Visit at least one other area/ department to gain knowledge of their processes/procedures & how each affect the other.


• Begin assisting with 135 follow up.


• Accurate data entry to include typing 50 WPM.


• Additional responsibilities, as needed.

Required Knowledge: 

• Previous experience with obtaining prior authorizations. 


• Accurate data entry to include typing 50 WPM


• Good computer skills and ability to adapt to using multiple computer systems.


• Able to take instruction from a variety of sources without adversity.

Required Experience:

• Previous experience with obtaining prior authorizations. 


• Accurate data entry to include typing 50 WPM


• Excellent communication skills, both verbal and written.


• Excellent customer service skills.


• Ability to analyze data.

Special Requirements: 

• Must be able to maintain a professional attitude under heavy workload and in stressful situations.


• Must be able to work OT, when needed.

Physical and Mental Requirements:  

Ability to sit for long periods of time