Job Summary

Manages and processes documentation to ensure accurate billing, compliance, and timely service delivery. Responsible for collecting, verifying, and maintaining clinical and administrative records while coordinating with internal teams and external stakeholders. Supports operational efficiency and ensures adherence to regulatory and organizational standards in a medical-related environment.

Essential Duties & Responsibilities

• Collect and verify required documents such as prescriptions, clinical records, and authorizations
• Ensure compliance with insurance, regulatory, and internal documentation standards
• Perform accurate data entry and maintain records in system databases
• Monitor and track documentation for renewals and follow-ups
• Run reports to ensure timely processing and completion of documentation
• Coordinate with external stakeholders to obtain necessary information
• Support billing and reimbursement processes through proper documentation
• Maintain confidentiality and accuracy of sensitive information
• Participate in process improvement and training initiatives
• Ensure all documentation meets quality and compliance standards

Minimum Requirements / Skills

• Strong organizational and documentation management skills
• Attention to detail and accuracy
• Problem-solving and analytical ability
• Strong written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines
• Basic to intermediate computer/software proficiency
• Knowledge of compliance and documentation standards preferred
• Ability to work in a team-oriented environment
• Adaptability and willingness to learn

Work Environment

• Office-based environment
• Focus on documentation, compliance, and administrative processes
• Collaboration with internal teams and external stakeholders