Donor Relations and Admin Associate (HYBRID)

Are you a Christian who would like to find work that provides a meaningful way to live out your faith? We're looking for a person with strong administrative and excellent customer service skills to join our mid -level fundraising team.

We are searching for a full time (40 hours per week) Associate Donor Relations Manager with a strong desire to work in an overtly Christian, mission -driven organization. This position is hybrid - -it will include both working from home and also will work from our Santa Ana office approximately 1 -2 days per week. MUST BE BASED IN THE ORANGE COUNTY REGION WITH RELIABLE TRANSPORTATION TO COMMUTE TO OFFICE.

WHO WE'RE LOOKING FOR:

CORE JOB DUTIES WILL INCLUDE...

• Learn the history, values and culture of Open
  Doors in order to speak competently about the organization’s work and
  processes
  
• Familiarize yourself with scripts for general
  donor interaction
  
• Enter notes about interactions in our donor database
  
• Create and execute a plan for providing ongoing, relational touches with assigned donors throughout the year
  
• Create and execute a program that personally thanks donors for important gifts, via telephone, email or snail mail
  
• In conjunction with the Sr.Director of Partnerships, manage the storage and shipping of materials (cards, etc.) for various partnership groups such as churches or major donors
  
• Support the Partnerships Team with general office help that may include copying, filing and other administrative duties as assigned
  
  

Requirements

• Alignment
  with the Christian faith and Biblical values
  
• Agreement with
  Open Doors Statement of Faith and Core Values
  
• Willingness to
  participate in the community of Open Doors, including staff meetings, devotions and team events
  
• Commitment to
  Christ -like conduct, offering dignity, compassion and respect for others
  
• Strong
  verbal and written communication skills
  
• Excellent
  organization skills
  
• Proven
  work ethic
  
• Ability
  to stay on task during independent work
  
• Capacity
  to remain calm and diffuse frustration when donors need extra care
  
• 3+ years
  leadership experience preferred
  
• Previous
  donor service, customer service or similar experience preferred
  
• Familiarity
  with using databases/CRMs a plus
  

Benefits