Door Tech

AUTOMATIC DOOR TECH: A CAREER FOR THOSE WITH BRAINS AND BRAWN WHO ARE LOOKING TO BUILD A LIFE
Like to get your hands dirty at work, but still like to be spruced and look professional? Enjoy lifting heavy junk, climbing ladders, and using tools. Do you think building and fixing things is the best way to spend a day? Do you want to build a career and skill set with a great team of experienced tradesmen to coach you? Are advancement and growth a priority for you?  If so, our door tech program is the opportunity knocking for you!

WHAT DOES THE AUTOMATIC DOOR TECH PROGRAM LOOK LIKE?
Our program begins with 6-12 months in our warehouse. Flex your muscles with freight deliveries, building frames, glazing glass, and preparing materials for upcoming installations.  Take some time to tinker, rebuild gearboxes, test parts, and assemble our custom pivots! Master the basics in tools, our product, and our people here.

Step two of the program is jumping in the installation truck for another 6-12 months to help our tech team install the products you have been mastering in the warehouse.  You have the behind-the-curtain experience, now take it to the streets!  Master time management, more field-related tool techniques, and learn to build door systems and relationships with our customers!

The final step in our program is to enter our 3–6-month apprenticeship to become a full field service door technician.  The stakes get high as do the rewards.  Your brains will burst but great resources are available to support and train you..  Master customer service, technical expertise of our industry, build a long-term career, and grow enough to help add great value to our community of customers and coworkers.

WHAT DOES AN AUTOMATIC DOOR FIELD SERVICE TECH DO?

You made it through the program! So, how does a field service tech spend their days?   A typical day begins at our shop with a caffeine jolt, restocking service vehicles, and assignment of daily service calls. Technicians then travel to 4-6 customer locations within our service area where they troubleshoot, diagnose, and make repairs. This involves selling parts, filling out paperwork to document the superb work being performed, helpfully answering customer questions, providing technical support/customer education, and converting any grumpy customers into happy ones. Additional calls along a route may be added if they come in, so be prepared to call an audible. A day ends by driving directly home from your last call and putting your feet up.  Also we don't just handle the old and broken, but we do shiny new doors too! Our door techs can also have the fun of installing those new door systems.  Variety is the spice of life for an automatic door tech.

WHAT ARE THE JOB DEMANDS?

• Physical Rigor – lift 100lbs


• Intellectual Astuteness


• Social Adeptness


• Clean Driving Record


• Clean Background Check


• Clean Drug Test - this includes THC too!


• Must be able to work on-call emergency service rotation once in field service role

WHAT QUALITIES DO I NEED TO MEET THOSE DEMANDS?

• Adapt to ever changing schedule and environment; able to endure outdoor elements


• Discipline in procedures for safety, quality, and efficiency


• Attentive in all aspects of workmanship; includes repairs and documentation of work performed


• Consideration and courteousness to all people encountered in the workday


• Helpful and responsive disposition


• Ability to learn troubleshooting


• Aptitude for basic mechanical and electrical repair


• Familiarity with use of basic hand and power tools


• Stamina to work fluctuating and long hours  Mon-Fri


• Resourcefulness to find answers for equipment or applications you have not seen before


• Incredible communication that is timely and detailed


• Professional appearance

WHAT DO YOU GET OUT OF IT?
Satisfaction from doing an awesome job while you solve a customer’s problem. A good night’s sleep after working your butt off for a decent paycheck while opening doors to make the community more accessible. A chance to grow personally and professionally with a career at a company that offers a road to the future, not just a dead end. Work with a company and coworkers who value quality and accountability in their performance.  

THE DEETS:

• This is a full time gig, with 40+ hours a week.  Required overtime once fully in the field.


• We pay pretty darn good, and it is performance based.


• We have got that health insurance thing covered. 


• We have that retirement deal with matching to combat that Peter Pan complex.


• We pay you to get lost a week or two out of the year….and on holidays too.


• We give you a set of wheels and duds to get the job done.


• We pass out some hi-tech gadgets for communicating.

THE FINE PRINT:
This position begins with a 30-day trial, followed by an evaluation to determine suitability for permanent position. Requires a confidentiality and non-compete agreement. Starting pay is commensurate with experience: $19-22/hr.  $23 -25 during field training in phases two and three in our program. After apprenticeship pay is based on performance with potential to earn into the $30s/hr. Lots of room to grow at this company if you make a career here!

Trinity Door Systems proudly maintains a drug and alcohol-free workplace.

*Want to know how to get your foot in the door? Include a cover letter with your resume! We read every single application, so stand out from the crowd. Helpful hint #2: Don’t call us, we’ll call you. We are pretty busy so we will contact those we wish to interview.  Hint # 3 We work on automatic pedestrian entrances, not the garage doors.  If someone drives a car through one of our doors, one of our techs is having a bad day!