Drive Up & Go Lead

The Drive Up & Go Lead is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She serves as the Drive Up & Go leader at store level and is responsible for achieving drive up & go productivity goals. He/She provides ongoing technical training, coaching, and development of the DUG team. 

Key Responsibilities:

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest. 


• Assist with training, scheduling, performance management (to include discipline, separations, etc.) for all DUG team members and ensures the product meets guests demands in an effective and controlled manner.


• Accurately select the highest quality product offering for our DUG guests to meet and exceed company expectations of providing Ultimate Service.


• Assist in the sourcing, interview, and selection of all DUG team members


• Responsible for supervising and ensuring proper order selection and processes are followed to maximize efficiencies ensuring product meets guest demands in an effective and controlled manner.


• Help set and notify team members of daily operational goals to gain team buy-in.


• Help monitor product movement and notify Grocery team when adjustments in ordering are needed.


• Assist DUG team members in a workload management, monitoring out of stocks and check product substitutions when necessary.


• Assist with overall guest and team member safety.


• Designate and assign trainers as necessary.


• Greet and speak politely with every guest on premises


• Perform other duties as requested or required by management.

Key Requirements:

• High School Diploma or Equivalent


• Performa all other physical aspects of the job including bending, squatting, lifting, climbing, and walking.


• Must be able to lift up to 70lbs and stand for long periods of time (up to 6 hours)


• Ability to function as a team member and get along with others


• Ability to accept supervisory coaching related to performance, work habits and attitude.

We also provide a variety of benefits including:

• Competitive wages paid weekly


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  Access to up to 50% of your earned wages before payday, via our partnership with Stream
  


• Associate discounts


• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)


• Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits


• Leaders invested in your training, career growth and development


• An inclusive work environment with talented colleagues who reflect the communities we serve
  
   

Our Values – Click below to view video:   ACI Values

A copy of the full job description can be made available to you.