Job Description - Driver Dispatcher

About Us


HSM Company History  |  HSM HEART Company Values  |  Who is HSM to our customers?


Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways.


At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you’re looking for a meaningful place to grow and make an impact, we want to hear from you!


What You Will Do



  • Lead, motivate, and supervise a team of professional truck drivers.

  • Monitor shipping activities across multiple locations and suppliers to ensure all deliveries meet service expectations.

  • Develop and communicate daily and weekly driver schedules that optimize service levels and equipment utilization.

  • Serve as a key point of contact for locations, customers, and suppliers—building and maintaining strong working relationships.

  • Act with urgency to resolve issues, respond to customer needs, and ensure seamless transportation flow.

  • Maintain accurate records and reports in spreadsheets or logistics systems.

  • Ensure full compliance with company policies, FMCSA, state, and local regulations.

  • Support fellow Driver Supervisors and provide off-hour monitoring as needed through company-supplied technology.

  • Balance multiple priorities effectively in a dynamic, team-oriented environment.


What You Bring



  • High school diploma or GED required; college degree in business or related field preferred.

  • 3–5 years of supervisory experience in logistics, transportation, or fleet operations.

  • Strong proficiency with MS Office; experience with ERP systems a plus.

  • Excellent communication and leadership skills with the ability to motivate and develop teams.

  • Integrity, sound judgment, and the ability to make quick, effective decisions.

  • A proactive, flexible mindset and commitment to continuous improvement.

  • Ability to maintain confidentiality and handle sensitive information with professionalism.


Why Join Us



  • Health & Wellness: Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.

  • Retire: 401(k) with company match, fully vested from day one.

  • Paid Time Off: Competitive PTO: 3 Weeks of Vacation + 9 company paid holidays.

  • On-Site Medical Clinics: Free for you and covered dependents.

  • Teladoc: 24/7 access with no copay.

  • Professional Development: Tuition reimbursement, professional development assistance and career growth opportunities.

  • Discounts: Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.


EEOC


At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.


#IND1


 

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About the Company

Your Opportunity Is Here With Hsm

HSM specializes in the manufacturing of components for the furniture, bedding, transportation, packaging and healthcare industries; and the design and construction of automated production machinery for the bedding, apparel, aerospace and other industries.

Read more about the company

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