DSS - CLINICAL DIRECT SUPPORT PROFESSIONAL (NBR- 7a-3p)

Clinical Direct Support Professional

We are seeking a compassionate and dedicated Clinical Direct Support Professional to join our dedicated team. In this vital role, you will provide essential support to individuals with diverse clinical and developmental needs, ensuring they receive high-quality care in a respectful and nurturing environment. If you are committed to making a positive impact on people's lives and possess a strong sense of empathy, we encourage you to apply.

Essential Responsibilities

•  Assist clients with daily living activities, including personal hygiene, medication management, and mobility support as needed
• Implement individualized care plans and follow program schedules under the supervision of their team and program manager
• Responsible for meeting all Residential Standards and Regulations as required by the Division of Mental Health and Developmental Services and/or Moore Center Services, Inc. 
•  Monitor and document clients’ health status, behaviors, and progress in a timely/accurate manner
• Communicate effectively with clients, clinical supervisory team and all other stakeholders to ensure seamless translation of knowledge
• Provide emotional support and encouragement to promote independence and well-being
•  Collaborate with team members to ensure comprehensive and consistent care
•  Maintain a safe, clean, and supportive environment for clients
•  Follow all safety protocols and confidentiality policies in accordance with healthcare regulations
• Adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation
• Other duties as assigned by supervisor

 Qualifications

• Bachelor's degree (or equivalent experience) plus minimum of 1 year experience in human services required;3 years experience preferred
• Strong interpersonal and communication skills
•  Ability to handle sensitive situations with professionalism and compassion
•  Ability to work flexible hours, including evenings and weekends if required
• $100,000/300,000 Automobile Liability Insurance
•  Valid driver’s license and access to a safe operating vehicle during scheduled working hours
• Criminal, motor vehicle, and Bureau of Elderly and Adult Services background checks that meet agency standards
• Required state trainings through Relias Learning or equivalent preferred
• Completion of Management of Aggressive Behaviors (MOAB) training part 1 and part 2
• It is considered a bona fide occupational qualification (BFOQ) for direct support staff/professionals to accompany clients to religious ceremonies as dictated by the clients' personal religious preferences

Skills and Abilities

• Demonstrate a commitment to the Moore Center's values
• Comply with all state, agency and department policies and procedures
• Demonstrate a strong emphasis on customer service skills, both to our clients and all staff
• Maintain a positive attitude including the use of positive language while working with the individuals we serve and team members
• Ability to individualize the supports needed for the individuals we serve
• Ability to work independently, as part of a team, or in a group setting to increase the skills of the individuals we serve ad their quality of life in the community
• Provide personal care and behavioral support, including but not limited to physical assistance
• Maintain professional demeanor in emotionally charged situations
• Ability to write detailed accounts of incidents and behaviors
• Ability to successfully complete medication training if applicable
• Demonstrates flexibility in scheduling and daily assignments
• Demonstrate proficiency in Microsoft Office, including Word, Excel, Outlook, and the ability to master new software

Join our team and be part of a supportive organization that values growth, compassion, and excellence in care. We offer ongoing training, a collaborative work environment, and opportunities for professional development to help you succeed in your career.