Dual Rate Pit Supervisor

Position Summary: The Pit Supervisor (Dual-Rate) is a dual position between a Floor Supervisor and a Pit Manager. The Pit Supervisor (Dual-Rate) will follow the role of a Floor Supervisor on the days they are scheduled as a Floor Supervisor and a Pit Manager on the days they are scheduled as a Pit Manager

Job Title: DR Supervisor Pit

Department: Tables

Reports To: Pit Manager Table Games

FLSA Designation: Exempt

License Type: Key

Salary Range: $67,000 - 82,000

Essential Job Functions:

• The days the Pit Supervisor (DR) is scheduled as a Floor Supervisor they will adhere to the job description of a Table Games Floor Supervisor 


• The days the Dual-Rate Pit Supervisor is scheduled as a Pit Manager they will oversee Table Games operation on the casino floor


• The Pit Supervisor will have keys available to them to open tables and the card/dice drawers


• The Pit Supervisor must be adept in supervising and motivating employees, as well as explaining casino rules and those of the games to both guests and workers


• The Pit Supervisor will open and close tables, hand out cards and dice and assist in card changes


• The Pit Supervisor will spend much of their time circulating among the tables, monitoring customers, employees, player ratings and customer cash transactions
  
  
  
  • This is to ensure that advantage play, card counting and/or theft is not taking place
  
  
  
  


• The Pit Supervisor will ensure there are no breakdowns in game integrity and ensure compliance with federal and state gaming regulations and they will report to the Shift Manager on duty


• The Pit Supervisor will assist in training new employees, when needed, and monitor job performance


• The Pit Supervisor will maintain the floor schedule while assisting with the game spread and table limits


• The Pit Supervisor will be responsible for notifying the Shift Manager when players are winning and losing 5K or more and perform Jackpot payouts


• The Pit Supervisor must be vigilant, watching for patrons who may be drunk or are acting belligerent


• The Pit Supervisor will also work to enhance the playing experience for guests, offering perks to the casino's guests, rewarding good play or a breakdown in service. 


• The Pit Supervisor also answers questions from guests and addresses their concerns and complaints, keeping the casino guests happy

Qualifications:

• High School Diploma or equivalent experience


• Ability to work well with others


• Excellent communications skills both written and verbal in English


• Must be able to obtain and maintain Key New York State Gaming License


• Ability to work independently, effectively while following Rivers Casino and NYSGC rules


• Must be available to work a flexible schedule including varying days off and varying shifts

Working Conditions:

• Regularly required to stand for extended periods of time, see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk


• Must occasionally lift and/or move up to 25 pounds


• Frequently required to stoop and kneel


• Ability to interact with others while maintaining a courteous, positive, and professional demeanor