Early Childhood Play & Care Associate

ABOUT THE COMPANY:

Cloudbound is a reimagined playspace for the earliest years of childhood - designed not only to spark discovery in children ages 0 - 6, but also to meet the real needs of modern parents. Backed by the creators of the Sky Zone brand and grounded in research from leading developmental experts, the Cloudbound concept blends the wonder of a children’s museum with the energy of a playground in a setting that has been as well-considered for adults as it has been for kids. As a true third space for young families, Cloudbound parks will offer enriching, open-ended play for children alongside a clean, comfortable, and design-forward environment for caregivers.

JOB SUMMARY:

The CloudGuide (Play & Care Specialist) is the heart of the Cloudbound experience, the trusted friend kids adore and the familiar face parents rely on. Combining the energy of a play leader, the creativity of an educator, and the warmth of a mentor, CloudGuides bring joy and connection to every guest interaction.

CloudGuides lead children through play-based learning and “Moments” classes designed around Cloudbound’s structured curriculum. They engage directly on the play floor, guiding, celebrating, and inspiring young children while fostering a safe and encouraging environment that allows families to feel fully at ease. Every interaction, smile, and conversation helps shape the memories families will cherish.

RESPONSIBILITIES:

This section describes the essential functions of this role but is not intended to be all-inclusive. Other duties may be assigned as necessary. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this job.

Child Engagement & Learning

• Lead and engage children (ages 0–6) in play-based activities and “Moments” classes following Cloudbound’s structured curriculum.
• Foster curiosity, confidence, and connection through guided exploration and creative play.
• Provide individualized attention, adapting to the developmental needs of each child.

Family Connection & Hospitality

• Build warm, consistent relationships with both children and parents, becoming a trusted, familiar presence.
• Communicate clearly and professionally with caregivers, sharing updates, encouragement, and insights.
• Ensure every family feels welcomed, valued, and cared for during their visit.

Safety & Operations

• Maintain a safe and clean play environment by monitoring play areas, addressing hazards promptly, and completing incident or safety reports when required.
• Support day-to-day operational needs such as resetting play zones, sanitizing toys, and preparing classrooms or activity areas.
• Follow all safety, cleanliness, and child supervision standards established by Cloudbound policies.

Team Collaboration

• Work closely with other CloudGuides, CloudHosts, and CloudAssociates to deliver a seamless guest experience.
• Communicate effectively with team members and leadership to ensure operational flow and guest satisfaction.
• Contribute to a positive, energetic team culture by modeling empathy, professionalism, and enthusiasm.

QUALIFICATIONS:

• Previous experience working with children ages 0–6 (e.g., daycare, preschool, nannying, early learning center, or youth programming).
• CPR & First Aid certification (or willingness to obtain upon hire).
• A genuine passion for child development and helping children learn through play and discovery.
• Strong communication and interpersonal skills, equally comfortable engaging with kids and parents.
• Dependable, consistent, and enthusiastic. The kind of person families look forward to seeing every visit.
• Team-oriented and adaptable within a fast-paced, dynamic environment.

Compensation starts at $20.25/hr. Full pay range goes up to 22.50 USD per hour and is based on qualifications and experience.  

Cloudbound, LLC and its brands are proud to be equal opportunity employers. 

We celebrate diversity and are committed to creating an inclusive environment for all team members.

This job description is intended to indicate the kinds of tasks required of the position given this title and shall not be construed as declaring all the specific duties and responsibilities.  It is not intended to limit or in any way modify the right of management to assign and direct the work of employees under their supervision.  The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind.