Eas Greeter

Balance asset protection with customer service and act as a deterrent to potential shoplifters by acknowledging all customers who enter and exit our stores. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. 

• Adhere to all local, state, and federal health and civil code regulations.


• Remain near the entrance or exit at all times.


• Perform duties as described in training and in the EAS Greeter manual.


• Act as a deterrent to potential shoplifting/rollout activity.


• Represent the store and company as a customer service ambassador to all customers, vendors, and associates of Kroger.


• Maintain a high level of customer service and relationship skills.


• Make eye contact with as many customers entering and exiting the store as possible.


• Smile, acknowledge, greet and thank as many customers entering and exiting the store as possible.


• Adhere to all standards outlined in the Customer 1st Service Plus Program.


• Maintain good communication in the store and throughout the organization.


• Inform the store management of all potential problems, hazards and safety violations that come to your attention.


• Must be able to perform this job with or without reasonable accommodation. 

• High school diploma or GED


• Ability to work flexible shifts including evenings, weekends and holidays  


• Good verbal communication skills 


• Prior experience dealing with customers

• One year experience in retail loss prevention or customer service 


• Good written skills