eComm Account Manager - lowes.com

Responsibilities:
 

 Customer Relationships:  

• Partners with the Lowe’s Online Merchant for their respective category ownership 

• Builds relationships with the broader Lowe’s merchants, Inventory Planning team, Brand Advocate and other support teams 

• Strategically negotiate customer program by using data to drive for profitable growth 

• Participates in customer-facing meetings to drive engagement and accountability 
   

Growth Lever Execution: 

• Align and implement sales goals and priorities with key internal and external decision makers 

• Deploy key growth levers including promotional planning and implementation, performance metrics, and trends paired with inventory and marketing alignment activities 

• Optimize price, promotion, availability and other levers to earn strong organic placement on the digital shelf and increase share among related online brand competitors 

• Own new product launch process for respective categories to ensure on-time and best-in-class, fully-optimized delivery 

• Own promotional execution & pricing accuracy processes for the Lowes.com team
   

Operations Excellence: 

• Accountable for operational controls, including annual financial forecast, forecasting, budgeting, and supply chain coordination for respective category ownership 

• Optimize operational execution through the development of new operations and fulfillment capabilities
   

Cross Functional Team Leadership: 

• Partner across the internal Lowes account management and omnichannel channel marketing team to build and align strategies and tactics 

• Develop cross-brand, cross-functional, and cross-BU relationships that will drive outstanding eCommerce strategies
   

Education & Experience: 

• BA/BS in a Business or Marketing related field and 5-7 years of related experience 

• eCommerce Account Management Experience with a major omnichannel retail customer 

• Leader who can communicate and carry out strategies 

• Strong financial competence 

• Ability to analyze and quickly interpret data from various sources 

• Capacity to optimally form relationships, informally influence, and concisely communicate sophisticated topics at all levels of the organization. 

• Strategic professional with a talent for foreseeing issues and proactively crafting strategies for business success 

• Highly motivated and able to resourcefully solve problems while ensuring decision making and engagement occurs at the right levels within the organization. 

• Thrives in a fast pace and dynamic environment 

• Strong organizational skills with meticulous attention to detail 

• Travel is  20-30% travel depending on location of residency

Additional considerations:

• The candidate is required to reside in the greater Charlotte, NC area and will work a hybrid schedule (M/F Remote)