Ecommerce Specialist

Hirshleifers is a destination luxury retailer offering a carefully edited selection of the world’s leading designers. Rooted in a strong in‑store experience, our ecommerce business is an extension of our merchandising vision connecting product, storytelling, and service across digital and physical touchpoints.

Hirshleifers is seeking an Ecommerce Specialist to support daily site execution and merchandising on Hirshleifers.com. This in‑office role works closely with leadership and the buying team and requires hands‑on access to product in-store to ensure accuracy, strong storytelling, and alignment between online and in-store merchandising.

Key Responsibilities

• Publish new products and collections to Shopify using the Hirshleifers Business System
• Review product images and confirm materials, details, and fit via designer sites or in-store review
• Write accurate, engaging product descriptions and titles
• Assign product attributes (color, size chart, country of origin, etc.)
• Publish collections on approved release dates; coordinate men’s sneaker launches
• Assign cross-sells and manage max-order quantity controls
• Merchandise Shopify collections to highlight newness, priority styles, and align with in-store presentation
• Partner with buying team and internal developer to resolve product setup issues
• Review and resolve customer service tickets in Gorgias related to product or site issues
• Conduct website testing and coordinate fixes with developers
• Analyze site traffic, SEO, search, and sales performance to provide insights to buying and marketing
• Benchmark competitors and recommend merchandising or content optimizations

Qualifications

• 3–4 years ecommerce experience preferred
• Shopify experience required
• Strong writing, attention to detail, and organizational skills
• Interest in luxury fashion and merchandising
• Comfortable working cross‑functionally in a fast‑paced, in‑office environment