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Position Purpose
The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital
What you will do
Register patients in the Emergency Department
Performs complete and accurate pre-registrations, registration, and admission functions
Verifies insurance requirements, obtains and understands insurance benefits
Secure signatures and all other key information needed to complete billing and collection functions
Collect or arrange for co-insurance and/or other deposit payment amounts
Refer self-pay patients to financial counselors; answers patient questions
Ensure a customer friendly environment between Saint Mary's Hospital and patients, visitors, and physicians upon initial contact
Minimum Qualifications
Minimum high school diploma or equivalent, college preferred
Medical terminology skills
Relevant medical office, hospital / physicians billing or patient registration experience preferred
Bi-lingual (English/Spanish) preferred
Position Highlights and Benefits
Full time 32hrs - 3-11:30p every other weekend and 3 weekday evenings a week Shift and Weekend Differentials apply.
ORIENTATION/TRAINING is Mon-Fri 8a-4:30p FOR 2-3 WEEKS
3rd week required if less than 1 year experience doing patient registration in a hospital
Great Benefits and Health Insurance - Starting Day 1
Ministry/Facility Information
Saint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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