Position Summary: The Egaming Specialist (EGS) is responsible for the hands-on implementation, maintenance, and support of AIM’s adaptive technology and gaming equipment program. This role ensures that all technology is functioning at a high level, supports the execution of programming created by the Adaptive Esports Program Manager, and provides direct assistance to players. The Specialist plays a key role in maintaining the viability of the Manager’s strategic vision through technical expertise and daily operational oversight.
Essential Functions (Primary Duties):
Ensure all assistive technology and gaming equipment—including VR devices, consoles, PCs, and 3D printers—is properly installed, maintained, and fully functional.
Perform routine and active maintenance, troubleshooting, and upgrades on devices used within the Gaming Center.
Ensure the Gaming Center remains current with the latest adaptive and gaming technology by researching, recommending, and implementing updates.
Support the Manager’s vision by assessing the technical feasibility of proposed programs and helping bring those programs to life.
Assist in delivering and running adaptive gaming, programming and events, providing technical support as needed.
Interact with players regularly, offering assistance with equipment, guiding them through gaming experiences, and ensuring accessibility needs are met.
Track and document usage, performance metrics, and maintenance schedules for all equipment.
Collaborate with staff and partners to support training and demonstrations on assistive and gaming technologies.
Uphold the values of the Independent Living Philosophy in all player interactions and technical practices.
Role Qualifications:
Familiarity with Esports platforms, console and PC gaming hardware, and accessible technology.
Strong diagnostic and problem-solving skills.
Ability to communicate clearly with both technical and non-technical audiences.
Highly organized with a strong attention to detail and follow-through.
Manual dexterity for handling small components and electronic parts.
Comfortable working in a consumer-facing role with diverse populations.
Excellent computer skills with knowledge of Word, Excel, and web-based systems.
Function as part of a team, working cooperatively with colleagues and supervisor.
Excellent interpersonal skills.
Ability to remain highly organized with acute attention to detail.
Flexibility to adapt to a rapidly changing work environment.
Effective time-management skills.
Ability to effectively identify issues and develop, recommend, and implement a solution.
Education/Relevant Work Experience:
Bachelor’s degree preferred.
Minimum of 3 years of experience in assistive or gaming technology, with hands-on technical expertise.
Schedule: Monday-Friday 8:30 a.m to 4:30 p.m. and one Saturday per month
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