Electro-Mechanical Field Service Technician

Centrisys is a U.S.A. manufacturer of dewatering centrifuges and sludge thickeners, as well as complete dewatering systems for Municipal and Industrial Wastewater. The company’s focus is centrifuge equipment, including the award-winning sludge thickener THK series. Centrisys provides global service, repair, and parts for all brands of centrifuges.

We are currently seeking an Electro-Mechanical Field Service Technician.

Duties & Key Responsibilities: 

• Travel to customer sites to provide technical assistance, diagnose equipment issues, and offer solutions for resolving problems related to electro-mechanical systems
• Perform routine maintenance, inspections, and repairs on a variety of electromechanical equipment, including but not limited to motors, pumps, generators, conveyors, robotics, and other machinery
• Utilize your knowledge of electrical and mechanical systems to analyze and identify the root cause of equipment malfunctions and implement effective repair strategies
• Assist in the installation, setup, and calibration of new electro-mechanical systems, ensuring they meet the required specifications and function properly
• Maintain accurate records of service activities, including equipment inspections, repairs performed, parts used, and any other relevant information Prepare detailed service reports and communicate findings to customers and internal teams
• Interact with customers in a professional and courteous manner, addressing their concerns, providing technical guidance, and ensuring their satisfaction with our products and services
• Conduct training sessions and provide guidance to customers on the proper operation and maintenance of electromechanical equipment, emphasizing safety protocols and best practices
• Stay up-to-date with the latest industry trends, technological advancements, and best practices in electro-mechanical systems. Proactively suggest improvements to enhance the reliability and efficiency of our product 

• High school diploma or equivalent required; additional programming certifications or Electrical Engineering degree is preferred
• Proven experience as an Electro-Mechanical Field Service Technician or a similar role, with a solid understanding of electrical and mechanical systems
• Proficient in diagnosing, troubleshooting, and repairing complex electro-mechanical equipment
• Strong knowledge of electrical and mechanical principles, including wiring, circuitry, motors, and mechanical components
• Ability to interpret technical manuals, blueprints, and schematics
• Excellent problem-solving skills and the ability to think analytically under pressure
• Strong communication and interpersonal skills, with the ability to work effectively with customers and team members
• Willingness to travel frequently and work independently in a variety of customer environments.
• Valid driver's license and clean driving record
• Travel required- 50 to 75% 
• Pre-employment background check & drug screening required