Employee Benefits Account Executive

Job Title: Employee Benefits Account Executive (Producer)

Location: Lemoyne, PA or York, PA

Type: Full-Time

Position Summary: 

The Account Executive Benefits is responsible for managing and servicing an assigned book of business, by analyzing customers’ individual needs, evaluating options, and offering tailored insurance solutions. The Account Executive Benefits is responsible to build and sustain relationships with existing customers and to promote the agency. The primary line of business is Employee Benefits.

What You'll Be Doing:

• Market, service and promote the agency’s products and services and work at a strategic level to develop and retain customers.
• Service/Manage a designated group customers, including: analyzing the needs of the customers, evaluating and answering questions regarding coverage, and determining the most suitable product for the customer.
• Actively manage accounts prior to renewal to identify concerns, external competition, exposure changes and additional coverage needs.
• Assist existing policyholders through the renewal process with strong communication and market knowledge. Educate customers on policy/product features, advantages and disadvantages. Remarket accounts as necessary.
• Independently develop and maintain strong knowledge of the marketplace and strong working relationships with company representatives and underwriters. If no coverage is available in the admitted market, investigate risk placement alternatives, if available.
• Prepare submissions, and negotiate pricing, policy conditions, and terms with selected carriers. Review all quotations with recommendations as to the best options for price, coverage and risk alternatives. Manage quotes, proposals to customers, and bind coverage with insurance carriers within agency authority. Enter and update the agency management system with all detailed information on an ongoing basis.
• Collaborate with Sales Executive to provide feedback on customer and/or market conditions.
• Handle telephone calls and personal visits from customers pertaining to their individual risks and coverage requirements, claims, new business, remarkets and additional lines of coverage.
• For all managed accounts, ensure that all renewals and all requests for changes, endorsements, audits, etc. are properly implemented and comply with the various company requirements.
• Performs duties independently with little or no supervision, operating from established directions and instructions. Decisions are made within general agency constraints and insurance laws, and require independent decision-making.
• May visit carriers, providers, and clients.
• The position involves daily contacts with customers and carriers, which encompasses information exchange, problem solving, quoting, and/or negotiations, significant contact with customers to collect information on any changes to the customer’s characteristics and to analyze the customer’s continued exposure and tolerance to risk, as well as review coverage options and risk management/prevention strategies
• Thorough technical knowledge of the employee benefits market, including an understanding of insurance forms and risk alternatives. Outstanding verbal and written communication skills.
• Other duties, as assigned.

What You'll Bring to the Table:

• Education: Associate’s degree from a two-year college or technical school, or equivalent combination of education and relevant experience.
• Experience: Minimum 2 years related experience required, significant related experience preferred.
• Specialized Skills, Knowledge or Licensure: Possess or pass the requirement to be a licensed Life & Health insurance producer.
• Continuing Education/Training: as required by applicable statutes and regulations.
• Excellent customer service skills.
• Performs duties by complying with agency’s established procedures.
• Good working knowledge of computer office software.
• Excellent oral and written communication skills.
• Excellent interpersonal and analytical skills.

Who Are We:

Since 1985, Gunn-Mowery has delivered the Upside of Insurance to individuals, families, and businesses across Central Pennsylvania and beyond. Recognized as a Best Place to Work in PA for 17 consecutive years and a multi-time Simply the Best Insurance Agency winner, we’re proud of our team-first, client-focused culture. Our local agents combine technical expertise, integrity, and a genuine customer-first mindset to guide clients through life’s unexpected moments—making insurance feel less stressful and more supportive, every single day.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Gunn Mowery is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics.