EMR Site Specialist - IT Department

Northwest Specialty Hospital is seeking an amazing EMR Site Specialist to join the IT team!

Under the supervision of the IT Director, and working closely with the Clinical Systems Analysts, the EMR Site Specialist is responsible for direct support to clinical operations and patient care teams to facilitate the introduction, acceptance, integration, and optimal use of the Greenway application at NWSH. This will include being actively engaged in end user training, onsite support, workflow analysis, design, process improvement and assistance with the Greenway EMR and other supporting applications.

Qualifications and Preferred Experience:

• Knowledge of or experience with EMR / EPM systems and related healthcare processes is required.


• 2 years of work experience in end-user training and/or implementation training support is preferred.


• Expert-level computer skills including proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) are required.  Knowledge of SharePoint is preferred.


• The ideal candidate is professional and organized with excellent interpersonal skills and can establish constructive working relationships with all levels of employees in a staff of varied and diverse backgrounds.


• Ability to transform complex information into simple formats.


• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.


• Ability to exercise sound independent judgment within established guidelines.


• Excellent written and verbal communication skills.


• Demonstrated ability to utilize critical thinking and listening skills.


• Demonstrated ability to work independently and within a team.

About Northwest Specialty Hospital:

Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients. Northwest Specialty Hospital includes 8 operating rooms and 32 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties.

Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for five consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package!

Some of our amazing perks and benefits offered to employees are:

• Company-sponsored events such as Silverwood Days, sporting events, BBQs and holiday parties


• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for eligible positions)


• Growth opportunities, ongoing education, training, leadership courses


• A generous 401K retirement plan


• A variety of discounts throughout the hospital and community are available to employees


• Wellness benefits offered to staff such as: weight loss challenges, access to a dietitian, and discount gym memberships


• Culture that promotes and supports work/life balance

**Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**