EMT Intake Coordinator

Your job is more than a job

The EMT Intake Coordinator plays a crucial role in coordinating and managing adult transfer requests across LCMC Health facilities. This position requires strong problem-solving and critical thinking abilities, coupled with exceptional customer service skills, to ensure seamless communication and coordination between medical teams. Serving as a key liaison, the EMT Intake Coordinator applies clinical expertise to guide placement decisions. Additionally, this professional assists in coordinating patient transportation at designated LCMC Health hospitals, ensuring efficient and timely transfers.

JOB DUTIES

• Acts as the primary coordinator for managing the transfer of patients to and from LCMC facilities, including arranging or assisting with transportation logistics.
• Ensures clear and timely communication with all relevant parties, including attending/accepting physicians, nurses, receiving facility, and the referring facility.
• Collaborates with physicians, nursing staff, and receiving facilities to ensure the optimal placement of patients based on clinical assessments.
• Utilizes strong problem-solving skills to ensure patient safety and satisfaction, working collaboratively with the referral healthcare team to secure the most appropriate placement.
• Maintains efficient and timely communication with physicians to streamline patient transfers.
• Leverages clinical experience to gather accurate information for the safe, appropriate, and timely assignment of beds for patients.
• Accurately and efficiently documents, tracks, and coordinates hospital transfers and bed assignments in EPIC.

License/Certification:

• Required: Licensed EMT, NREMT, EMR in the State of Louisiana. 

Experience:

• Minimum Required:  3 years medical field experience as an EMT, Paramedic, NREMT, or with Electronic Medical Record (EMR) experience.
• Preferred:  Critical care and/or emergency, behavioral Health, or patient care technician experience.

Special Skills/Training:

• Knowledge of Behavioral Health with high level critical thinking ability.
• Exhibits excellent customer relationship skills including telephone and personal communication with all customer groups (physicians, administrators, nurses, case managers, and other team members).
• Proficient in hospital computer systems for accurate data collection, monitoring and evaluation

WORK SHIFT:

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

• Deliver healthcare with heart. 
• Give people a reason to smile. 
• Put a little love in your work. 
• Be honest and real, but with compassion.  
• Bring some lagniappe into everything you do. 
• Forget one-size-fits-all, think one-of-a-kind care. 
• See opportunities, not problems – it’s all about perspective. 
• Cheerlead ideas, differences, and each other. 
• Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference. 

1.    To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 

2.    To ensure quality care and service, we may use information on your application to verify your previous employment and background.  

3.    To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 

4.    To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.