Engagement and Enrollment Specialist

Want to make a difference? Come work with us!

Community Services for Children (CSC) is seeking a new energetic team member for a rewarding career as an Engagement and Enrollment Specialist. This position provides outreach, recruitment, enrollment, and data entry for the Head Start/Early Head Start/Pre-K Counts programs as well as family engagement support for Pre-K Counts classrooms. 

Work Environment: We are a large, well-established, high performing organization located in the heart of the Lehigh Valley. Selected as a 2015, 2017, 2020, and 2021 Top Workplace, CSC is a leader in early childhood education.  We work together to prepare young children and their families to succeed in learning – and life! Our culture encourages a growth mindset and promotes work/life balance - offering generous paid time off packages and comprehensive benefits. Newly hired staff members will receive a $500 net monetary incentive upon completion of probation.

Job Responsibilities:

• Develops expertise and utilizes the Head Start/Early Head Start/Pre-K Counts program software system (ChildPlus) with accuracy and assures timely completion of data entry for all required program elements, as assigned


• Completes data entry and word processing in other departmental required systems


• Provides high-quality customer service with all referral sources, including parents


• Completes enrollment applications, ensuring all required verifications of eligibility have been met to maintain a culture of compliance and cooperation


• Supports outreach efforts in the following ways: represent HS/EHS/PKC at meetings, presentations, events, and fairs; build and nurture relationships with community resources and service providers where potential families might engage; provide feedback and information on potential new outreach opportunities

Requirements:

• Associate’s degree in Business, Computer Science, or related field and/or Microsoft User Specialist Certification


• Two years data entry experience


• Advanced computer knowledge and experience with information management systems


• Strong communication/interpersonal/ organizational skills


• Valid driver’s license and full time use of car


• Bilingual (English/Spanish) or (English/Arabic) .


• May be required to work some flexible hours to meet program needs, including being able to work 2-3 evenings per week and occasional Saturdays.

Benefits:

• Low cost/rich benefits


• Paid leave for vacation, sick, and personal days


• Thirteen paid holidays


• Agency sponsored 401k retirement plan