Job Description - Engineer


  • Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
  • Replace air conditioner filters.
  • Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
  • Maintain standards of quality guest service.
  • Tend to pool area including chemical balancing, cleaning, etc.
  • Increase level of guest satisfaction by delivery of an exceptional product through employee development. 
  • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. 

Requirements

  

  • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to accurately report information. 
  • Ability to scrupulously follow all StepStone and hotel policies and procedures.
  • Attend required meetings. 
  • Projects and assignments are completed thoroughly, professionally, and with care.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development
  • Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates 

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