Engineer, Quality

Essential Responsibilities

• Review and update of Control Plan, preparation of reports and presentations for problem solution, monitoring of the process through the application of quality statistics tools, preparation of work instructions. 


• Responsible for the adherence of the process to the quality system according to the ISO/IATF 16949 standard.


• Direction, coordination, and training for quality technicians, including development of work and procedures.


• Review documentation for all PPAP.


• Direct contact with the customer to provide responses to complaints, improvement opportunities, attend internal meetings and/or customer meetings regarding engineering changes, APQP, new projects and follow-up of complaints and corrective or improvement actions.


• Coordinate contests for the contention, repair of quality issues.


• Analysis of customer complaints for the development of countermeasures, and implementation of corrective actions. 


• Coordinate meetings with the rest of the departments to follow up with countermeasures of customer complaints. 


• Other duties as assigned by the plant manager


• Comply with PKC Group’s OSH and Environmental Policies

Qualifications

Education and Experience 

• Bachelor’s degree in industrial engineering or Equivalent Experience in related field


• 3 to 5 years of experience 

Knowledge & Skills

• Preparation of control plan, CORE TOOL, (SPC, MSA, APQP, PPAP, PFEMA), ISO/IATF16949, Reading of blueprints


• Specific customer requirements, problem solution techniques, 8D’s, FTQ, SCRAP, PPMS, 5WH, 5’s


• Develop actions plans, Gantts and management of databases

Core Competencies

• Communication


• Self-Motivation


• Confidence


• Accountability


• Knowledge

Blue EQ Competencies

• Empathy


• Anticipation


• Integrity


• Resilience


• Conflict Management

Authority

The Quality Manager is authorized to:

• Stop production or shipments due to quality, safety, or compliance concerns.


• Suspend unsafe work, equipment, or processes.

Working Conditions

• Occasional domestic and international travel.


• Manufacturing environment with moderate physical activity.


• Ability to manage multiple priorities and work effectively under pressure.