Entry Level Customer Service & Sales Representative

Welcome to OneTouch Direct! We are a vibrant and growing company, known as one of the leading contact center solution providers since 1998. We take pride in working with Fortune 500 clients and delivering amazing service with a smile. If you love helping people and want to launch your career in customer service and sales, this is the perfect place for you!

As an Entry Level Customer Service & Sales Representative, you will be the friendly voice our customers count on. You'll assist customers with their questions, solve problems, and introduce them to our fantastic products and services — all while gaining valuable experience in a supportive environment.

What You'll Do:

• Answer inbound calls and provide friendly, helpful assistance.
• Help client resolve their issues with patience and care.
• Share information about products and services to meet business customer needs.
• Keep accurate records of customer interactions.
• Work with your team to create a positive and engaging customer experience.

• No prior sales experience required — we will train you!
• Must have desire to sale and communicate with clients to present Verizon products.
• Great communication and listening skills.
• A positive attitude and enthusiasm for helping others.
• Comfortable working with computers and learning new systems.
• Ability to work well in a fast-paced, team-oriented environment.
• Reliable and eager to learn and grow your career.

• Full-Time Hours: Guaranteed 40 hours per week schedule, with overtime opportunities!

• GREAT Earning Opportunities: Competitive hourly pay PLUS weekly and monthly bonus opportunities!
• Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
• Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
• Benefits: Health Care Plan (Medical, Dental & Vision)
• Growth: Opportunity for professional advancement as we grow! Promote from within!
• Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups