Entry-level Call Centre Assistant

We are looking for a confident and customer-focused Entry-Level Call Centre Assistant to join our growing marketing team. This is an excellent opportunity for someone at the beginning of their career who enjoys communicating with people and wants to gain hands-on experience in customer service, lead generation, and campaign support.

You will engage with customers, support marketing campaigns, and help create positive customer experiences through professional communication.

Key Responsibilities

• Handle inbound and outbound customer calls professionally
• Support marketing campaigns through customer outreach and engagement
• Provide information about products, services, and promotions
• Assist with lead generation and appointment setting activities
• Maintain accurate customer records and call notes
• Resolve customer enquiries and escalate issues when necessary
• Work collaboratively with the team to achieve campaign goals

What We’re Looking For

• Strong verbal communication and listening skills
• Friendly, confident, and professional telephone manner
• Positive attitude and willingness to learn
• Customer-focused mindset
• Ability to work in a fast-paced, team-oriented environment
• Basic computer and organisational skills

What We Offer

• Full training and ongoing mentorship
• Supportive and energetic team environment
• Clear progression opportunities within the company
• Hands-on experience in customer service and marketing campaigns
• Opportunity to work with a variety of brands and clients

Ideal Candidate

This role is perfect for someone who is:

• Starting their career in customer service, marketing, or sales
• Confident communicating with customers over the phone
• Motivated, organised, and eager to grow
• Interested in long-term career development

Apply Today

If you're ready to develop your communication skills and join a dynamic marketing team, apply today.