Entry-Level Customer Service Assistant

Job Overview

AV Taxi Rides is currently hiring an Entry-Level Customer Service Assistant for immediate start in West Hollywood. This position is ideal for motivated individuals looking to begin a career in customer service while supporting daily transportation operations.

Key Responsibilities

• Assist customers with transportation bookings and service inquiries
• Respond to phone, email, and in-person customer questions
• Resolve customer concerns professionally
• Update customer records and booking information
• Support dispatch and operations teams with customer communication
• Maintain a positive and professional company image
• Perform general administrative support as needed

Qualifications

• High school diploma or equivalent
• Strong communication skills
• Basic computer proficiency
• Positive attitude and willingness to learn
• Ability to multitask in a fast-paced environment

Salary Range

$18 – $28 per hour (based on experience)

Benefits

• Paid training
• Flexible scheduling options
• Opportunities for advancement into administrative or dispatch roles
• Paid time off (PTO) after eligibility period
• Employee ride discounts (if applicable)
• Supportive team environment