Job Description - Entry-Level Sales & Practice Success Coordinator
Upperline Health, the nation's largest provider group focused on lower extremity, wound, and vascular care, is hiring a Practice Success Coordinator to support our value-based care program, Upperline Plus.
In this onsite, patient-facing role, you'll work daily at partner practices helping patients understand and enroll in Upperline Plus using an iPad. You'll build trust through friendly conversations, explain program benefits during check-in/check-out, and collaborate with clinic staff to hit enrollment and engagement goals and improve workflows.
About This Role: You're educating patients and guiding them to enroll in a healthcare program, similar to a consultative sales or enrollment role. No sales experience is required, just strong interpersonal skills and the ability to clearly communicate value. Compensation includes a commission component tied to enrollment and engagement goals, making this a great fit for motivated, results-driven candidates looking to grow their sales skills in a healthcare setting.Our team enjoys excellent work/life balance - no night, weekend, or holiday shifts are required!
What You'll Do:
Educate and enroll patients in the program
Help patients see the value of engaging in the program and guide them through scheduling visits
Build rapport with patients and clinic teams
Partner with clinic staff to troubleshoot issues and refine enrollment workflows
Represent Upperline's culture and values at partner sites
What You Need:
High school diploma or equivalent
2+ years of customer service experience
Comfort with iPads and Microsoft Office
Strong communication skills and HIPAA awareness
Preferred:
Background in retail, hospitality, or call centers
Experience working with older adults/geriatric populations
Results-driven, mission-motivated mindset
Benefits & Compensation:Medical, dental, vision, 401(k) with company matching, PTO, and parental leave. Compensation is competitive, includes a commission structure tied to enrollment performance, and is based on regional standards and experience. Earn $16–$20/hour based on your experience — plus monthly commission that rewards you for the results you drive!
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