Epic Analyst-Pharmacy Informatics II

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Epic Team in the role of Epic Analyst-Pharmacy Informatics II. This position is a full-time, hybrid role with onsite requirements 2-3 days per week located in Indianapolis, IN. 

This role involves bridging the gap between technical workflows and pharmacy operations, ensuring that Epic solutions meet clinical, operational, and regulatory standards for medication management.  This role is responsible for the configuration, optimization, and support of pharmacy-related applications within the Epic EHR system, with a focus on Willow Inpatient, Willow Ambulatory, and Beacon modules. 

Candidate Qualifications 

Preferred: 

• Epic certification in relevant pharmacy modules (Willow) is HIGHLY preferred 

Required: 

• Doctor of Pharmacy (Pharm.D.) or equivalent degree from an accredited school of pharmacy.
• 3-5 years’ experience.
• Active Indiana Pharmacist license in good standing.
• Epic certification in relevant pharmacy modules is preferred or must be obtained within the designated time frame.
• Prior experience working in a pharmacy setting is required, with knowledge of medication workflows and pharmacy operations.
• Familiarity with EHR systems, especially Epic, and knowledge of medication management systems, clinical decision support tools, and pharmacy workflows.
• Ability to work closely with cross-functional teams including IT, clinical staff, and pharmacy professionals.  
• Strong written and verbal communication skills, with the ability to translate clinical needs into technical requirements.
• Strong analytical and problem-solving skills to address system issues and workflow inefficiencies.
• Experience working in a clinical or hospital pharmacy environment is strongly preferred.
• Certification in Pharmacy Informatics (BCPIP) or relevant certifications preferred.
• Effective communication skills, with the ability to work collaboratively across interdisciplinary teams.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Core Competencies

Epic Configuration & Support: 

• Configure and optimize Epic’s Willow and Beacon modules, ensuring alignment with pharmacy workflows and clinical requirements. 
• Provide daily support for pharmacy users, including troubleshooting issues and resolving Epic-related incidents in a timely manner. 
• Maintain system updates and perform testing related to pharmacy-specific Epic upgrades and enhancements. 

Collaboration with Stakeholders: 

• Work with pharmacists, nurses, physicians, and IT staff to understand workflow requirements and ensure that Epic configurations meet clinical needs. 
• Collaborate with the broader Epic team to ensure pharmacy informatics systems are integrated smoothly with other clinical modules. 

Clinical Decision Support: 

• Assist in the development and maintenance of clinical decision support (CDS) tools such as medication alerts, order sets, and best practice advisories (BPAs) in the Epic system. 
• Ensure CDS tools are optimized to reduce alert fatigue while improving medication safety and operational efficiency. 

System Testing & Validation: 

• Participate in system testing for new Epic functionalities, updates, and integrations. 
• Validate changes and upgrades in the system to ensure proper functioning of pharmacy-related modules, while preventing negative impacts on clinical workflows. 

Training & Documentation: 

• Develop and deliver training programs for pharmacy staff on Epic Willow functionality and updates. 
• Create and maintain documentation for system processes, configurations, and training materials. 

Data Management & Reporting: 

• Utilize Epic’s reporting tools (e.g., Clarity) to generate reports on medication usage, compliance, and system performance. 
• Analyze data and provide insights to support pharmacy informatics initiatives and decision-making processes. 

Compliance & Regulatory Standards: 

• Ensure Epic configurations meet all local, state, and federal regulatory requirements, including FDA, CMS, and Joint Commission standards. 
• Assist in audits and assessments to ensure compliance in pharmacy operations.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care.  IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. 

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.