Epic MD Informaticist Go -Live Support

Epic MD Informaticist – Go -Live
Support

Position Summary

The Epic MD Informaticist is responsible for providing clinical
leadership and physician -focused support during Epic EHR Go -Live events. This
role bridges the gap between clinical operations and information technology by
assisting physicians, advanced practice providers, nursing leaders, and
operational teams with Epic workflow adoption, issue resolution, and
optimization opportunities. The MD Informaticist serves as a trusted advisor
during activation, helping providers navigate workflow changes while ensuring
patient safety, regulatory compliance, and operational efficiency.

The individual will work closely with project leadership, application
teams, command center personnel, physician champions, and executive
stakeholders to identify and resolve clinical workflow issues, facilitate
communication between providers and technical teams, and promote successful
adoption of the Epic platform.

Key Responsibilities

Clinical Workflow Support

• Provide at -the -elbow support to
  physicians and advanced practice providers during Go -Live.
  
• Assess and troubleshoot clinical
  workflow challenges impacting patient care.
  
• Assist providers with
  documentation, order entry, results review, medication management, and
  patient communication workflows.
  
• Monitor provider adoption and
  identify opportunities for workflow optimization.
  
• Support specialty -specific
  workflows across ambulatory, inpatient, emergency, and procedural areas.
  

Physician Engagement

• Serve as the primary liaison
  between physicians and the Epic implementation team.
  
• Collaborate with physician
  champions to encourage adoption and best practices.
  
• Gather provider feedback and
  communicate enhancement requests to project leadership.
  
• Facilitate physician rounding
  activities during Go -Live.
  
• Promote consistent use of
  standardized workflows.
  

Clinical Issue Resolution

• Identify, document, and escalate
  clinical workflow issues impacting operations.
  
• Participate in command center
  activities and clinical escalation processes.
  
• Coordinate with Epic analysts and
  operational leaders to resolve issues quickly.
  
• Validate issue resolution and
  communicate updates to affected stakeholders.
  
• Monitor patient safety concerns
  and assist with mitigation efforts.
  

Training and Knowledge Transfer

• Reinforce Epic training concepts
  and workflow best practices.
  
• Provide just -in -time education
  for physicians and clinical staff.
  
• Develop workflow tips and
  educational materials as needed.
  
• Support post -Go -Live optimization
  initiatives.
  

Operational Support

• Participate in Go -Live readiness
  assessments and activation planning.
  
• Attend daily leadership huddles
  and command center meetings.
  
• Track provider support activities
  and issue trends.
  
• Assist with workflow assessments
  and optimization recommendations.
  
• Support transition from Go -Live
  to stabilization and hypercare phases.
  
  

Requirements

• Required Qualifications
  

  • Medical Doctor (MD) or Doctor of
    Osteopathic Medicine (DO).
    
  • Active and unrestricted medical
    license.
    
  • Minimum 3 years of clinical
    practice experience.
    
  • Experience utilizing Epic EHR in
    a clinical setting.
    
  • Previous Epic implementation,
    optimization, or Go -Live experience preferred.
    
  • Strong understanding of physician
    workflows and clinical operations.
    
  • Excellent communication and
    stakeholder management skills.
    
  • Ability to work in fast -paced
    healthcare environments.
    

  Preferred Qualifications
  

  • Epic Clinical Informatics
    experience.
    
  • Epic OpTime, Cupid, Stork, and
    Lumen.
    
  • Previous experience serving as a
    Physician Champion or Clinical Informaticist.
    
  • Experience supporting large -scale
    health system implementations.
    
  • Board Certification in a clinical
    specialty.
    

  Success Metrics
  

  • Provider adoption and
    satisfaction.
    
  • Clinical issue resolution times.
    
  • Reduction in workflow
    disruptions.
    
  • Patient safety event mitigation.
    
  • Provider productivity recovery.
    
  • Successful transition to
    stabilization and hypercare support.