Epic Support Analyst III, Resolute HB PB Claims and Remittance

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

Ensures exceptional customer satisfaction by providing tier 2 troubleshooting assistance. Ensures timely resolution of problems, ensures customers are informed of unresolved issues, and engages other analysts directly to resolve challenging issues.

*Resolute HB/PB Claims and Remittance experience.

Job Description:

Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's degree in Computer Science, Information Technology, or related field

CERTIFICATION & LICENSURE

• Epic certification in Resolute Hospital (HB) and Professional Billing (PB) upon hire

TYPICAL EXPERIENCE:

• 3 years recent relevant experience

SKILLS AND KNOWLEDGE:

• Is a proven expert in architecture, design, development, and ongoing support to the Epic application.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $45.60 to $68.40 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.