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Event Account Lead

icon building Company : Abm
icon briefcase Job Type : Full Time
icon geo-alt Inglewood, United States

Job Description - Event Account Lead

Description

The Event Account Lead is responsible for providing frontline leadership and operational support for janitorial staff during stadium events, concerts, and special functions. This entry-level leadership position oversees cleaning operations before, during, and after events while ensuring the venue remains clean, safe, and guest-ready.

Pay:  $21.00-$23.00 an hour


The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 


Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members


A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. 



Responsibilities


  • Lead and support janitorial team members during assigned events and shifts.

  • Assist with staffing assignments, work distribution, and operational coverage.

  • Conduct pre-event, during-event, and post-event inspections of assigned areas.

  • Ensure cleanliness standards are maintained throughout:

    • Seating areas

    • Concourse areas

    • Restrooms

    • Suites and premium spaces

    • Offices and common areas

    • Exterior grounds and entry points


  • Monitor productivity and provide direction to team members as needed.

  • Promote a safe work environment and ensure compliance with safety protocols and company policies.

  • Train and coach employees on proper cleaning techniques, equipment usage, and service expectations.

  • Respond professionally to manager, client, and guest requests.

  • Assist with supply and equipment inventory management.

  • Complete reports, inspections, and other required documentation.

  • Support management with special projects and event-related operational needs.

  • Perform cleaning duties alongside team members when necessary.




Qualifications


  • High School Diploma or equivalent.

  • Must be bilingual in English and Spanish.

  • Minimum one year of janitorial, custodial, housekeeping, facilities, or related experience.

  • Strong communication and interpersonal skills.

  • Ability to work in a fast-paced event environment.

  • Ability to work evenings, weekends, holidays, and special events.

  • Reliable transportation and dependable attendance.

Preferred

  • Previous lead, crew leader, trainer, or supervisory experience.

  • Experience working in a stadium, arena, convention center, entertainment venue, airport, hospitality, or similar high-volume environment.

  • Knowledge of cleaning equipment, floor care, and janitorial best practices.

  • Experience managing teams in customer-facing environments.

Knowledge, Skills, and Abilities

  • Demonstrated leadership potential and willingness to learn.

  • Ability to motivate and coach team members.

  • Strong problem-solving and decision-making skills.

  • Excellent customer service mindset.

  • Ability to multitask and prioritize in a dynamic environment.

  • Strong attention to detail and commitment to quality.

  • Ability to communicate effectively with employees, management, and clients in both English and Spanish.




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