Event Staff Member / Banquet Server

ABOUT CHETOLA RESORT

For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury haven where adventure meets tranquility. The resort blends refined hospitality with immersive outdoor experiences—from Orvis®-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service.

THE ROLE

Chetola Resort is seeking hardworking and reliable individuals to join our dynamic Event Staff team. As an Event Staff Member / Banquet Server, you’ll play a critical role in delivering memorable event experiences for guests—from intimate celebrations to large-scale banquets. This role is ideal for someone passionate about hospitality, with a team-oriented mindset and a strong attention to detail. This is a great opportunity for individuals looking to gain hands-on experience in the event and hospitality industry while working in a fun and fast-paced environment.

WHAT YOU’LL DO

Event Execution & Guest Experience

• Set up and break down event spaces, including placement of tables, chairs, linens, signage, and equipment
• Greet and direct guests, offering a warm and welcoming experience
• Provide high-touch banquet service, ensuring food and beverage delivery meets Chetola’s standards
• Assist with buffet or plated meal service, beverage stations, and clearing service items
• Monitor event spaces to ensure a clean, safe, and organized environment throughout events
• Address guest inquiries and resolve concerns with professionalism and courtesy
• Follow safety, sanitation, and service protocols to ensure smooth execution of each event
• Collaborate with event coordinators, vendors, and fellow team members to meet client expectations

ABOUT YOU

• Energetic and team-oriented, with a positive and proactive attitude
• Enjoy working in a fast-paced environment with varied responsibilities
• Strong attention to detail and a customer-first mindset
• Able to anticipate needs and respond quickly to guest requests

REQUIREMENTS

• Previous experience in hospitality, events, or customer service is a plus but not required
• Must be able to lift up to 40 lbs and perform physical tasks such as moving tables and equipment
• Comfortable standing and walking for extended periods of time
• Flexible availability, including evenings, weekends, and holidays required
• Dependable, punctual, and professional in appearance and demeanor

WHY CHETOLA

• One of the largest private employers in the county with a dynamic work setting and strong potential for career growth
• Join a dedicated and growing team shaping the next era of a beloved mountain resort
• Contribute meaningfully to a culture rooted in connection, craftsmanship, and care
• Competitive pay and on-property perks