Events and Services Manager

Job Type: Full time, Exempt

Reports to: Revenue and Services Director

The Event and Services Manager (ESM) is responsible for ensuring that all event logistics and services within the park are coordinated and executed seamlessly while maintaining the landscape, beauty, and overall integrity of the park. This position plays a key role in supporting successful events, creating a positive experience for clients and guests, and protecting the park’s natural and aesthetic environment.

The Event and Services Manager will conduct park walkthroughs for potential licensees, showcase the park’s capabilities and opportunities, and provide support to the sales teams of our stakeholders throughout the event-planning and licensing process.

Essential Duties and Responsibilities:

• Planning Pod calendar including data entry, reporting, and contracts:
• Post all revenue events to calendar in Planning Pod.
• Collect and post logistics, financial information and attendance to event records
• Communicate deadlines for payment and documents
• Inform Operations team Project Manager with event setup details
• Review site maps and timelines submitted by licensees
• Schedule all outside vendors needed for revenue producing events
• Assist in creating reports for revenue and services as needed, including
• Pre-season projections and post-season recaps
• Venue License forecasting
• Budget and interim reporting
• Coordinate and communicate logistics for Revenue and Services:
• Post all logistical information to event database record
• Be the onsite contact and execute any load in/ROS/load out as needed.
• Prepare, send and manage contracts for venue licenses, sampling, vendors and birthdays
• Collect contractor payment information including W9, ACH – Collect COI for vendors and licensees 
• Review and submit contractor invoices to appropriate department; post data to event record
• Manage all requested services, including scheduling, fencing, cleaning, security; following up with submitting invoices.
• Assist with data entry and reporting for Revenue and Services 
• Other duties as assigned; all Conservancy employees work together as a team and frequently assist each other in every department when needed.

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Data entry and analysis – attention to detail; ability to use data to report and analyze.
• Communication – excellent verbal and written skills, including proofreading. 
• Teamwork – able to work both independently and on a team with a wide variety of people with different backgrounds, styles and skills.
• Problem solving - flexible; able to deal with frequent changes, delays, or unexpected events; decisive, using sound judgment and logical reasoning, often under pressure; and accountable for actions.
• Initiative and enterprise – Self-motivated; strong work ethic; responsive, attention to detail, accuracy and follow through. 
• Planning and organizing - Proficient time management skills; to manage multiple projects and work assignments at once. 
• Self-management – stress management skills, maintaining a healthy lifestyle.
• Technology - Excellent computer skills using Microsoft Windows or Apple, including Outlook, Word, and Excel, and proficiency in internet research.
• Must be able to lift over 50 pounds and willing to work outside when needed.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow other job-related instructions and perform other job-related duties as assigned. 

Benefits:

Benefits include medical, vision, dental, life, and long-term disability paid by Discovery Green Conservancy. Employees can participate in our 401k retirement plan.