Excavation Field Manager

Excavation Field Manager

Compensation: Paid Weekly (Every Monday!)

Benefits Status: Medical, Vision, and Dental start DAY 1 | Fully vested 401(k) with up to 4% company match

Job Summary

Mr. Rooter Plumbing is seeking a high-performing Excavation Field Manager for our Cleveland location. This critical leadership role is responsible for overseeing all excavation and relining jobs, ensuring strict safety compliance, managing crews, and maintaining equipment.

The Excavation Field Manager serves as a primary line of defense to protect the company, its employees, and its operations while maintaining profitability. You will hold full executive authority to halt any job or project that poses a safety or financial risk.

Key Responsibilities

• Protect the Company: Ensure all job sites strictly adhere to safety regulations and company policies. Hold the authority to make critical, real-time decisions to halt projects that jeopardize safety or profitability.
• Job Scheduling & Dispatching: Schedule all daily digging and relining jobs. Manage and review the job board daily for total accuracy, assign and dispatch crews each morning, and confirm/pin notes for the following day’s schedule.
• Customer Ticket Resolution: Connect with customers regarding excavation call tickets via recorded calls or email. Promptly resolve, close, and document tickets, escalating unresolved issues when necessary.
• Equipment Maintenance: Maintain a visible office calendar scheduling all PMs (preventative maintenance) for excavation equipment. Actively track all equipment moving in and out of service.
• Daily Site Inspections: Visit active job sites to review progress and confirm the scope of work. Inspect vehicles and equipment for cleanliness and proper working condition to ensure operations run safely and efficiently.
• Pre-Excavation Review: Evaluate sold jobs to confirm diagnoses; approve or adjust the scopes of work as required.
• Recruitment & Hiring: Interview candidates for dig crew and closer positions, collaborating closely with recruiting teams to secure hiring approvals.
• Permit Management: Coordinate with closers, office staff, and fellow managers to ensure all necessary municipal and local permits are pulled before a job begins.
• Employee Training: Train team members on safety protocols and role-specific efficiencies. Assist current employees in obtaining their Class A CDL.
• Excavation Clean-Up: Oversee the timely completion and sign-off of all excavation-related clean-up tickets.
• Inventory Control: Track, maintain, and replenish material inventory so all crews and vehicles are fully stocked for daily jobs.

Qualifications

• Class A CDL (Required)
• Trench Certification (Required)
• Proven experience in field supervision, project management, or a related role within the home services industry.
• Strong leadership, conflict resolution, and executive decision-making skills.
• Proficiency in ServiceTitan for scheduling, dispatching, and job management is highly preferred.
• Excellent written and verbal communication skills.
• Demonstrated ability to manage multiple fast-moving tasks and prioritize effectively.

Benefits & Perks

• Financial Peace of Mind: Paid weekly, every single Monday.
• Immediate Coverage: Medical, Dental, and Vision benefits start on Day 1.
• Retirement: 401(k) with up to a 4% company match—fully vested from day one.
• Company Vehicle: Branded, company-provided service van with take-home privileges (zero commuting costs) once training is complete.
• Tools for Success: Company-issued iPad and integrated operational software.
• Work-Life Balance: Paid Time Off (PTO) and paid holidays.
• Additional Protection: Voluntary accident plans and company-provided uniforms.
• Professional Growth: Paid continuous training to expand your career skills.

About Trades Holding Company

Founded in 1994, we are the largest Mr. Rooter franchisee in the region. With nearly 400 employees across Ohio, Kentucky, and Indiana, we provide a stable, professional "home base" for tradespeople. We believe in fostering a journey from apprenticeship all the way to retirement.

Trades Holding Company, LLC is an Equal Opportunity Employer.

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