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We are seeking an experienced and customer-focused Counter Sales Representative to support our trucking companyâs parts and service operations. This role is responsible for assisting walk-in and phone customers, identifying and selling heavy-duty truck parts, and ensuring an exceptional customer experience in a fast-paced environment.
Assist customers at the parts counter and over the phone
Identify, price, and sell heavy-duty truck parts and accessories
Look up parts using electronic catalogs and inventory systems
Process sales orders, invoices, and returns accurately
Coordinate with service technicians and warehouse staff
Maintain accurate inventory and counter displays
Provide product recommendations and upsell when appropriate
Ensure a clean, organized, and professional counter area
Prior counter sales experience in a trucking or diesel environment
Strong knowledge of heavy-duty truck parts and components
Excellent customer service and communication skills
Ability to multitask in a fast-paced setting
Proficient with computer systems and parts lookup software
Reliable, detail-oriented, and team-focused
Valid driverâs license required
Competitive pay with commission or incentive opportunities
Comprehensive benefits package (health, dental, vision, PTO)
Stable, long-term employment
Supportive team environment
Opportunities for advancement
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