Sallisaw, OK
Job Type: Full-time
Pay: $30,000 - $75,000 per year
Schedule: Monday - Friday
Benefits: Medical, Dental, Vision, and 401(k) Match
Harry Robinson Sallisaw Ford is a growing, customer-focused dealership that believes our employees are our greatest asset. Our Parts and Service leadership team brings more than 70 years of combined automotive experience, providing the guidance, support, and mentorship needed for your long-term success. We are committed to delivering exceptional customer service, maintaining a positive, team-oriented culture, and building lasting careers rather than just filling positions. If you are looking for a dealership home that recognizes performance, provides top-tier leadership, and invests heavily in your professional development, we want to speak with you.
Harry Robinson Sallisaw Ford is seeking a professional, customer-focused Experienced Automotive Service Advisor to join our expanding service department. In this role, you will serve as a vital link between our guests and our shop technicians, building strong relationships and delivering an exceptional service experience.
We are looking for someone who thrives in a fast-paced environment and takes genuine pride in providing top-notch customer care. You will listen to customer concerns, prepare accurate estimates, and guide guests through their maintenance and repair options. If you are ready to join a supportive dealership that rewards your experience and gives you the tools to succeed, apply today.
Full-time
Monday - Friday: No Saturdays
$30,000 - $75,000 per year
Confidentiality Notice: Currently employed elsewhere? We understand. All conversations and applications are held in the absolute strictest confidence.
Experience: Previous automotive service advisor experience is preferred.
Driver’s License: Valid driver’s license with a good driving record is required.
Computer Skills: Computer proficiency with the ability to learn dealership software quickly.
Ability to commute to Sallisaw, OK.
Customer Hospitality: Greet customers professionally and create an outstanding service experience.
Concern Documentation: Listen carefully to customer concerns and accurately document repair needs on repair orders.
Estimate Preparation: Prepare repair estimates and recommend necessary maintenance and repairs.
Workflow Coordination: Coordinate communication between customers and technicians, monitoring repair progress and keeping guests informed throughout the process.
Appointment Management: Schedule service appointments and help maintain an efficient shop workflow.
Relationship Building: Build lasting customer relationships that encourage repeat business and long-term loyalty.
Performance Achievement: Consistently achieve high customer satisfaction while meeting dealership performance goals.
Excellent communication and relationship-building skills.
Strong organizational and multitasking abilities in a fast-paced environment.
Professional appearance and a positive attitude.
Ability to work effectively in a team-oriented setting.
70+ Years of Combined Leadership: Learn and grow under an experienced management team dedicated to your career advancement.
Outstanding Earning Potential: Capitalize on aggressive performance bonuses and incentives tied directly to your hard work.
Career Development: We build long-term careers by providing ongoing Ford factory training and advancement opportunities.
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan with Company Match
Paid Vacation and Holidays
Ongoing Ford Training and Professional Development
Employee Discounts
Harry Robinson Sallisaw Ford is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on any protected characteristic as defined by federal, state, or local law.
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