Experienced Debt Collection Agents

CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS AT $18- $22 PER HOUR!

Grow and advance your career at our industry-leading company, recognized for the last 6 years as the winner of        " Best Places to Work in Collections”.

At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼

At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.

We offer industry-leading bonus structures and benefits!

Job description

Collections Representative Responsibilities:

• Handle inbound and outbound calls for past-due accounts.


• Keeping track of all accounts in your route


• Negotiate outstanding debts.


• Planning a course of action to recover outstanding payments.


• Handle questions and complaints.


• Adhere to all local, state, and federal laws governing the debt collection industry.

Collections Agent Qualifications:

• Excellent written and verbal communication skills.


• Ability to prioritize and multitask.


• Basic math and computer literacy skills.


• Professionalism and the ability to build rapport with consumers.


• Foster teamwork and cooperation.


• Preferred - previous experience in debt collection, outbound call center, telemarketing, or other related fields.


• Successfully pass a background check.

Job Type:  Full-time

Pay Range:  $18.00 - $22.00 hourly plus bonus 

                       total compensation potential $37,440- $65,000

Collections Representative Compensation:

• Individual & Team bonuses each month!


• Additional quarterly, bi-annual, and annual Incentives


• Additional retention and referral bonuses


• A comprehensive paid training program

Benefits:

• Medical Insurance (United Healthcare)


• Dental Coverage (United Healthcare)


• Vision Plan (United Healthcare)


• Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)


• Voluntary Life Short Term/Long Term Disability Coverage


• Paid Vacation, Personal, Bereavement, and Holidays


• Referral program


• Daily Pay / PNC EarnedIt 


• Employee Discount Life Mart


• Professional Development Grant Program 


• Employee Assistance Program 

Physical setting:

• Call center.

Schedule:

• 8-hour shift


• Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.


• No nights / No weekends 

Supplemental pay types:

• Monthly Bonus Pay 

Ability to commute/relocate:

• 9929 Race Track Road Tampa, FL 33626 


• Must have the ability to work in office full time (No hybrid or work from home)


• Must have reliable transportation 

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law and regulations?

Education:

• High school or equivalent (Preferred)

Experience:

• 3rd party collection: 1 year required  

Work setting:

• Call center.

Work Location: In office full time