Make your automotive career a priority by joining the team at Priority Automotive. Our dealerships are part of one of the most successful automotive groups. Join us on our way to the top!
We offer an excellent compensation package for full-time employees including:
- 401K/Profit Sharing
- Health/Dental
- PTO Leave
- Professional Atmosphere
- Opportunity for Advancement
- Monthly birthday and anniversary events
- Yearly, company wide, celebration
Responsibilities
Oversee service orders and work flow in Service . Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Reviewing MPI's and video MPI's.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness, scores at or above Lexus standards.
Ordering parts.
Oversee administration of warranty claims.
Set appointments.
Adheres to company standards and policies.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Qualifications
Organized and friendly personality
Demonstrated ability to manage yourself, taking the initiatives
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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