Job Description - Express Service Advisor



Express Service Advisor
Diehl of Butler | Butler, PA


Join the Team at Diehl of Butler!


Diehl of Butler is looking for an energetic, customer-focused Express Service Advisor to join our fast-paced service team. If you enjoy working with people, thrive in a busy environment, and take pride in delivering exceptional customer service, we'd love to meet you!


Responsibilities:



  • Greet customers promptly and professionally

  • Write repair orders for express maintenance services

  • Communicate recommended maintenance and service needs

  • Coordinate vehicle flow through the express service lane

  • Keep customers informed throughout the service process

  • Ensure every customer has an outstanding dealership experience

  • Work closely with technicians and service staff to maximize efficiency


Qualifications:



  • Excellent customer service and communication skills

  • Strong organizational and multitasking abilities

  • Positive attitude with a team-first mindset

  • Computer proficiency

  • Automotive experience is preferred but not required—we're willing to train the right candidate

  • Valid driver's license with a clean driving record


What We Offer:



  • Competitive pay

  • Medical, dental, and vision insurance

  • 401(k) with company match

  • Paid vacation and holidays

  • Employee discounts

  • Paid training and opportunities for advancement

  • A positive, team-oriented work environment


If you're looking for a rewarding career with one of the region's fastest-growing automotive groups, apply today and become part of the Diehl family!


Diehl of Butler is an Equal Opportunity Employer.




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