Express Service Advisor

We are seeking a customer service-oriented individual with a keen attention to detail to join our team. The ideal candidate thrives in a high-energy, fast-paced environment, and is committed to delivering exceptional service. Willing to train the right candidate!

Requirements:

• High school diploma.


• Valid driver's license.


•  Ability to thrive in a fast-paced environment.


• Customer-oriented with excellent interpersonal skills.


• Strong attention to detail.


• Exceptional multitasking abilities.

Benefits:

• 50k-75k per year


• Health, Dental, and Vision insurance


• 401(k)


• Paid Holidays


• Paid Time Off

Responsibilities:

• Greet customers promptly in the service drive and accurately write up vehicles for service


• Dispatch repair orders to team leads and consult with technicians regarding required repairs


• Prepare detailed estimates based on technician recommendations


• Clearly advise customers on necessary repairs and maintenance needs


• Determine factory warranty eligibility and process all warranty paperwork in accordance with manufacturer standards


• Keep customers informed on the status of their vehicle throughout the service process


• Finalize invoices, review completed work with customers, and process payments


• Maintain exemplary customer service and ensure a positive service experience