Facilities Services Assistant

WORK LOCATION

KEY RESPONSIBILITIES

• Receive, sort, process, route, and deliver internal and external mail and packages.
  
• Prepare outgoing mail and packages for shipment through approved postal and commercial carriers.
  
• Maintain chain of custody procedures for accountable, sensitive, tracked, or time sensitive materials.
  
• Provide internal courier and document delivery services.
  Receive, organize, inventory, issue, and replenish office supplies, forms, and administrative equipment.
  
• Maintain accurate inventory, delivery, supply issuance, and service request records.
  Support office moves, workspace reconfiguration, furniture placement, and conference room setups.
  
• Receive, document, route, and follow up on facilities service requests.
  Coordinate with building management, maintenance vendors, and government personnel as directed.
  
• Monitor common areas, supply rooms, conference rooms, and designated workspaces for service or safety concerns.
  
• Provide professional backup coverage for reception and front office operations.
  Greet and direct visitors, route telephone calls, accept deliveries, and follow established visitor management and security procedures.
  
• Serve as a primary or backup driver for authorized senior officials when assigned.
  
• Protect sensitive, confidential, and personally identifiable information.
  
• Maintain continuous operational coverage at assigned locations, including the loading dock, mailroom, supply room, and executive transportation functions.
  

• United States citizenship, able to obtain and maintain a Public Trust clearance.
  
• High school diploma or equivalent. Four or more years of relevant experience may substitute for the diploma requirement.
  
• At least two years of relevant experience in construction management, warehouse or mail management, service and maintenance, engineering, facilities management, space management, building management, project management, or similar operational support functions.
  
• Demonstrated customer service skills and the ability to communicate effectively with personnel at all organizational levels.
  
• Experience with workplace support activities, records, inventory, mail operations, facilities coordination, or service request tracking.
  
• Valid state driver's license that must be continuously maintained.
  

• Experience using computerized maintenance management or work order systems.
  
• Experience coordinating with building management, maintenance providers, or other vendors.
  
• Experience supporting office moves, workspace configurations, conference rooms, or workplace safety activities.
  
• Experience with postal metering equipment and commercial shipping services.
  
• Experience providing reception, front office, or executive support.
  
• Professional driving experience supporting executives or senior government officials.
  
• Familiarity with federal government facilities, mailroom, security, or administrative procedures.
  

• Competitive salary commensurate with experience.
  
• Medical care benefits package.
  
• Training and professional development.
  
• Paid time off.